What are the responsibilities and job description for the Technical Support Analyst position at eMoney Advisor?
A company is looking for a Technical Support Analyst to act as a liaison between Engagement and development teams, resolving technical issues.Key ResponsibilitiesResearch and resolve cases in the Technical Support queueServe as the main point of contact for technical issues with integration partners and coordinate with development teamsProvide support and training to Engagement staff and report on the status of known issuesRequired QualificationsBachelor's Degree or equivalent work experienceKnowledge of application functionalities and technical variances with enterprise partnersProficiency in Microsoft Office and SalesforceStrong research capabilities for resolving complex issuesAbility to manage multiple tasks efficiently
