What are the responsibilities and job description for the Vice President Quality, Strategy, & Operations position at Emory Healthcare/Emory University?
Overview
Where you matter as much as the work you do
Join Emory Healthcare (EHC) if you’re looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology, and more! EHC is where those around you are dedicated to the power of teamwork, fostering an environment where you can learn, grow, and innovate with similarly passionate professionals. Work with us to improve the quality of life throughout Georgia through partnerships with the U.S. Centers for Disease Control and Prevention, Georgia Institute of Technology, and other organizations and make a bigger, greater impact than you ever thought possible.
Description
The Vice President of Quality, Strategy, & Operations is a senior leadership position focused on overseeing and driving the development, implementation, and management of strategies related to quality improvement, operational excellence, and patient safety. This role is vital to ensuring that healthcare organizations provide high-quality care while meeting regulatory requirements, improving patient outcomes, and optimizing operational efficiency.
KEY RESPONSIBILITIES :
- Strategic Planning and Development :
Under the direction of the Chief Quality Officer, Emory Healthcare, develop the departmental quality and patient safety strategy to meet organizational goals, focusing on improving clinical outcomes, patient satisfaction, and safety
Lead and design efforts to monitor, measure, and improve quality metrics, ensuring alignment with national standards, regulatory requirements (e.g., CMS, Joint Commission), and internal benchmarks
Oversee initiatives aimed at reducing healthcare-associated infections, readmissions, and other key performance indicators
Collaborate with other senior leaders to ensure quality initiatives are integrated into the daily operations of clinical and administrative teams
Collaborate with key leadership to manage the day-to-day business operations related to quality initiatives, such as monitoring performance metrics and ensuring the department meets goals and targets
Align operational strategies with quality goals, ensuring that resources (human, financial, and technological) are effectively deployed
Oversee budgets related to quality and patient safety programs and ensure financial stewardship and responsibility
Incorporate new technologies and innovative practices to enhance quality and operational efficiency
Utilize data analytics and reporting tools to track and analyze performance indicators across departments and care settings
Collaborate with key stakeholders to develop dashboards, reports, and performance reviews to inform decision-making
Use data to identify areas for improvement, establish baselines, and monitor progress over time
Partner with key leadership to champion health equity, well-being, inclusion, and belonging initiatives that enhance the patient experience, improve outcomes, and staff experience
Ensure the health system adopts evidence-based practices that align with the latest clinical guidelines and best practices to advance equity in quality
Work closely with the C-suite, department heads, and clinical leadership to align quality and operational goals with overall business objectives
Build relationships with external stakeholders, such as payers, regulators, and community organizations, to drive quality initiatives.
Partner with key leaders in the development and execution of strategies aimed at improving healthcare quality while optimizing costs under value-based programs
Develop strategies to drive optimal performance on rankings systems
Integrate clinical, operational, and financial strategies to promote high-quality care and effective resource use
Lead initiatives to integrate clinical and claims data to track and measure performance within value-based payment programs
SKILLS :
Deep knowledge of healthcare delivery systems, clinical workflows, and operational management
Experience in managing quality and safety initiatives in a hospital, health system, or managed care environment
Strong leadership skills with experience in leading cross-functional teams to achieve organizational goals
Ability to develop and communicate a clear vision for quality improvement and operational excellence
Expertise in healthcare regulations, accreditation processes, and quality reporting requirements (e.g., CMS, NCQA, Joint Commission)
Knowledge of patient safety frameworks
Proficiency in using healthcare analytics tools, electronic health record (EHR) systems, and performance management software
Ability to interpret data and translate findings into actionable insights
Experience in driving change within complex healthcare organizations
Ability to influence stakeholders and lead cultural shifts towards a focus on quality and patient safety
MINIMUM QUALIFICATIONS :
Masters degree in healthcare administration, public health, business administration (MBA) or a related field is required.
Ten (10) years of progressive leadership in roles that bridge strategy, finance, and operational responsibilities in healthcare related field.
At least 5 years in a senior management role at a complex highly integrated health system
Preferred : Clinical credentials, such as an RN, MD, or allied health certifications
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network,establishedin 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and / or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
ACCOMODATIONS : EHC will provide reasonableaccommodationsto qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.
PHYSICAL REQUIREMENTS : (Medium / Max 25lbs) : up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS : Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to : Blood-borne pathogen exposure Bio-hazardous waste Chemicals / gases / fumes / vapors Communicable diseases Electrical shock , Floor Surfaces, Hot / Cold Temperatures, Indoor / Outdoor conditions, Latex, Lighting, Patient care / handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
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Division Emory Healthcare Inc.
Campus Location Atlanta, GA, 30345
Campus Location US-GA-Atlanta
Department EHI Office of Quality
Job Type Regular Full-Time
Job Number 139108
Job Category Executive Leadership
Schedule 8 : 30a-5p
Standard Hours 40 Hours
Hourly Minimum USD $0.00 / Hr.
Hourly Midpoint USD $0.00 / Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
