What are the responsibilities and job description for the Liaison Quality position at Emotiv?
Key Areas of Responsibility (Answerable for the following end results)
- Coordinate, organize and expedite sort activities at customer location to ensure timely response to quality concerns. Communicate break point information back to Operating Division, as required.
- Coordinate and expedite replacement parts to customer production areas in a timely manner.
- Investigate quality and delivery concerns at the customer location. Communicate and coordinate with Operating Division containment activities required.
- Perform proactive reviews of incoming material at customer location.
- Communicate quality issues between operating shifts.
- Document all activities as required.
- Adhere to all company guidelines for Emergency Evacuation to ensure employee safety.
- Any additional responsibility deemed necessary by management.
- Advise Department Manager of those situations that may pose a significant risk to the program, product assurance, facilities, employee safety or customer satisfaction results.
- Initiate actions to prevent the occurrence of any nonconformance relating to product, process & systems.
- Identify and record any problems relating to the product, process or system.
- Initiate, recommend or provide solutions through the appropriate channels and verify implementation.
- Control further processing and delivery of nonconforming product until the deficiency is corrected.
- High school diploma or equivalent.
- Assembly plant experience an asset.
- Excellent written, mathematical, and analytical skills.
- Possess color and / or appearance testing approval for product inspection.
- Able to maintain confidentiality on products, services and processes.
- Orientation
- Vision and Culture
- Departmental Training
- Process 12 – Preventive, Corrective and Nonconformance Management
- Process 14 – Business Systems Management
- Process 16 – Quality and Inspection Management
- Color Testing
- Company Training
- Information Technology
- Outlook
- Trans4M Overview
- Purchase Requisitions
- Quality Mission Statement
- Expense Reporting
- Travel Management System
- Normal amount of sitting and standing, average mobility to move around an office and plant environment, able to conduct normal amount of work on a computer.
- None
- Less than 5% travel required
- Valid driver’s license required
