Demo

Senior Human Resources Generalist

Emovis
Orlando, FL Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/31/2025

About Emovis

At Emovis, we offer state-of-the-art toll-based mobility solutions and associated services for urban and interurban environments.  As the competence center for Abertis, a worldwide leading concessionaire managing 5000 miles of high-capacity, high-quality motorways, we look to bring the quality and efficiency Abertis demands to public sector transportation agencies. With over 40 years of experience and over 700 employees in 10 countries, we are trusted partners to Authorities and Tolling agencies worldwide.

 

Our vision at Emovis is to partner with transport leaders worldwide to accelerate their business toward seamless, sustainable, and inclusive mobility. We are expanding our footprint in the USA. As a result, we operate call centers, walk-in centers, and welcome centers throughout the United States.

 

Job Purpose

The Senior Human Resources Generalist reports to the Head of People and serves as a trusted advisor to all employees while supporting and implementing business strategies and planned initiatives. As the subject matter expert, provide guidance and establish processes for all employee related matters. Responsible for ensuring full alignment in recruitment, compensation, performance management, orientation, onboarding, employee relations, engagement, etc. for two (2) call center officers, and several Welcome Centers and Walk-in Centers across the state of Florida. 


The Senior HR Generalist will work with leaders and training managers to support the operational objectives and enhance ongoing needs/continuous improvements and ensure the team has the tools and resources and is engaged to perform duties. 

 

Responsibilities  

  • Provides support and guidance to management and employees when complex, specialized, and sensitive questions and issues arise, may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodation(s), investigating allegations of wrongdoing, and terminations. 
  • Advise managers on complex employee relations matters (e.g. up to final written warning or dismissal) and policies (e.g. investigation, discipline and grievance, equal employment opportunities, attendance, and timekeeping).
  • Support the goal setting, mid-year review, and end-of-year annual review process by the established due dates. 
  • Assist in the succession planning process; create development plans, and/or PIPs where appropriate. 
  • Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants for all locations including collaborating with departmental managers to understand skills and competencies required for their job openings. 
  • Manage job descriptions repository, wage scales, job codes, and classification codes. 
  • Continuously review recruitment processes and implement improvements to increase the quality of hires and reduce the rate to fill.
  • Support developing the employee engagement and retention strategy.
  • Analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay / pay for performance programs to ensure the organization attracts and retains top talent. 
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. 
  • Oversee the FMLA, ADA, Worker's Compensation, and OSHA internal process and annual audits. 
  • May provide support to and/or process bi-weekly payroll when needed, as well as assisting with benefits administration. 
  • Promote company's reputation as the best place to work. 
  • May perform other duties as assigned. 

Requirements

Education:

  • Bachelor's degree in Education, Human Resources, or Business Administration. 
  • SHRM-CP or PHR Certification highly desired.
  • In lieu of Bachelor's degree, a SHRM-CP or PHR is required.

Experience:

  • Multi-state HR experience highly desired.
  • Five (5) years of experience in Human Resources. 
  • Five (5) years of experience in managing multiple human resource disciplines, including compensation, recruitment, performance management, payroll, benefits, compliance and Federal and State employment laws. 
  • Experience in conducting employee investigations. 
  • Subject matter expert in handling complex employee relations matters. 
  • Problem solving skills, and excellent communication and organizational skills required. 
  • Strong interpersonal, consulting, coaching, group facilitation, and customer service skills, with the ability to communicate effectively with various groups. 
  • Computer literacy required with previous experience in HRIS and HRMS systems preferred.
  • Ability to build and maintain strong relationships with vendors, customers, regulatory agencies, and financial institutions. 
  • Ability to present a professional image. 

Travel:

  • May travel to Boca Raton Florida call center and Welcome Center and Walk-in Centers across the state of Florida as appropriate.

    Physical Requirements/Demands

    All requirements are subject to possible modification to reasonably accommodate individuals with a physical disability).

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.

     

    While performing the duties for this job, the employee may be required/subjected to:

    • Prolonged periods sitting at a desk, typing and working on a computer using repetitive motions.
    • Standing, walking, lifting, carrying, reaching, pushing, and pulling. 
    • Must be able to lift 15 pounds at a time.

      Competencies

      • Communication - Express ideas and deliver comprehensible messages, structuring them clearly and transparently while listening actively and being empathetic. Influences and creates an impact on others and shows strong negotiating skill. 
      • Teamwork - Work with other, adopting collaborative and positive relationships to achieve common goals. 
      • Change - Accept, embrace, and drive change, and innovation while being open to difference approaches, ideas, and proposals. 
      • Results - Meets or exceeds goals and objectives by adopting an agile, dynamic, efficient, cost-oriented approach, eagerness, and optimism to get the best results. 
      • Leadership - Build and lead the team toward common results, positioning oneself as a leader and role model for guiding, inspiring, and driving the performance and development of team members while spearheading a positive environment. 
      • Strategic Mindset - Anticipates situations in the market while embracing the company's/department's strategic vision and mission. Achieves internal and external customer loyalty by utilizing quality and suitable proposed solutions. 

        Why Work with Us

        Reward & Recognition

        We look after our talented teams, from market-competitive salaries to performance-based bonuses and flexible benefits packages. 

         

        Be Part of Something Big

        What's more exciting than being at the forefront of one of the fastest-changing industries? Join our team and make your mark on the new global economy. 

         

        Flexible Work Schedule

        Where possible, we'll help you work when you need to, because life happens. 

           

        Everyone Has a Voice

        Innovation doesn't know hierarchy. We make sure everyone is heard, considered, and respected. 

         

        Room to Grow

        Learning is built into every role here. You'll get mentorship and take ownership. 


        Make Your Move

        Come for a tech job. Stay for a BD career. We support exploring new fields right under our roof. 

         

        All-Inclusive

        Be yourself. That's who we're hiring. Our culture celebrates and supports the difference that makes each of us unique. It's how we build better products for the world...and career growth for you. 

        Salary : $70 - $75

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