What are the responsibilities and job description for the Care Center Assistant-PRN position at Empath Health?
Job Title: Care Team Assistant
Location: All IPUs
Position Type: PRN
About Us: Empath Health is committed to compassionate, high-quality care. We value diversity and adhere to the highest standards, as reflected by our Deemed Status from the Joint Commission.
Key Responsibilities:
- Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA’s, volunteer hours in Raiser’s Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.
- Develop, revise and maintain recordkeeping and filing system according to departmental procedure.
- Generate reports daily and as requested by team leadership.
- Track patient care visit numbers by discipline to assure compliance and productivity under the direction of team leadership.
- Initiate CDC requests.
- Prepare information for volunteer calls and communicate this information to volunteers.
- Prepare and update team disaster book with the latest information. .
- Open bereavement chart upon patient death as per agency practice.
- Ensure information on patient charts is accurate. Assist in distributing the appropriate paperwork to the different disciplines, departments and/or community partners in a timely fashion.
Requirements:
- Education and/or Experience: High school diploma or general education degree (GED); minimum 2 years administrative experience in hospice or related field preferred.
- Excellent verbal and written communication skills
- Solid customer service skills
- Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing
- Ability to build and maintain interpersonal relationships
- Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers
- Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.
- Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system
- Medical terminology background preferred.
Why Join Us?
- Make a meaningful impact in patient care.
- Work in a supportive and diverse environment.
- Commitment to safety and quality care.
Empath Health is an Equal Opportunity Employer.
