Finance Operations Specialist

Empathy is on a mission to help families through life’s most challenging moments. Our award-winning product, powered by tech and driven by purpose, provides peace of mind by guiding families through the tedious and time-consuming tasks associated with loss.

With a combination of technology and human support, we enable families to focus on what truly matters while helping them navigate the emotions that follow.

Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We collaborate closely to identify pain points and design elegant solutions that empower and support our users.

About The Team

The Finance team at Empathy ensures smooth financial operations while maintaining compliance with company policies and regulatory requirements. The team plays a crucial role in handling:

• Payroll
• Benefits
• Employee-related financial processes
  
  

By supporting both employees and the business, the Finance team helps drive consistency, accuracy, and efficiency across operations.

In this role you will:

Finance Operations:

• Manage and oversee day-to-day finance operations related to people processes, including payroll administration and benefits management.
• Ensure adherence to company finance policies and processes, driving consistency and compliance across operations.
• Support the U.S. monthly close and Budget vs. Actual (BVA) processes, providing accurate financial insights and reconciliation.
• Oversee travel operations processes, ensuring efficient handling of employee travel-related expenses and reimbursements.
  
  

Payroll & Benefits:

• Serve as the subject matter expert on payroll, ensuring compliance with tax regulations, labor codes, and company policies.
• Maintain a deep understanding of personal income tax legislation, social benefits, and employment laws, ensuring accuracy and compliance in all payroll and benefits processes.
• Utilize payroll-related systems and software with proficiency to enhance efficiency and accuracy.
  
  

Collaboration & Communication:

• Work closely with HR and finance teams to ensure seamless execution of payroll and benefits strategies.
• Collaborate with sales leadership, business operations, and other departments to align sales processes and operations.
• Provide expert-level guidance on payroll and benefits to employees, ensuring clarity and understanding.
• Collaborate with internal and external stakeholders to continuously improve finance operations.
  
  

Requirements:

• 4 years of experience in finance operations, payroll, or a related field.
• Expertise in:
• Payroll processing
• Benefits administration
• Tax regulations
• Strong understanding of U.S. personal income tax legislation, labor codes, and social benefits.
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills in both English and Hebrew.
• Proficiency with payroll-related systems and financial software.
• Strong attention to detail and problem-solving skills.
• Ability to collaborate effectively with cross-functional teams.
  
  

The salary for this position ranges between $80,000-$120,000 . This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team