What are the responsibilities and job description for the Billing Specialist 1 position at Emperion?
**Job Summary:**
The Billing Specialist 1 will be responsible for preparing and issuing invoices, ensuring accurate billing records, and supporting general accounts receivable functions. This entry-level role offers an opportunity to grow within a dynamic environment.
**Key Responsibilities:**
- Generate and issue accurate customer invoices in a timely manner.
- Collaborate with colleagues of cross-functional departments to resolve billing issues.
- Ensuring compliance with internal control procedures.
- Meeting financial deadlines for month-end and year-end closings, in addition to supporting audit functions.
**Other Tasks**
- Respond to billing inquires from clients and internal teams.
- Review billing data for accuracy and completeness.
- Handling refund requests and processing refunds.
- Creating and sending invoices, check requests, and other billing-related forms.
- Adhering to client protocols and obtaining/verifying tax information.
- Following up with clients for timely payments.
- Addressing internal and external customer inquiries promptly.
- Providing excellent customer service to physicians and clients.
- Operating company software and equipment, including data entry tasks.
- Upholding confidentiality and discretion in all matters.
- Understanding and adhering to URAC standards, HIPAA guidelines, Conflict of Interest policies, and Ethics guidelines.
**Qualifications:**
- High School Diploma or equivalent.
- Proficiency with MS Office Suite and Excel.
- Strong organizational and prioritization skills.
- Ability to accept and apply constructive feedback.
**Physical Requirements:**
- Ability to sit in a stationary position for extended periods.
- Clear speaking and hearing abilities.
- Manual dexterity for operating a computer keyboard and calculator.
- Occasionally walking, bending, turning, and lifting light objects.
- Close-range vision for observing details within a few feet.
