What are the responsibilities and job description for the Administrative Assistant / Bookkeeper position at Empire Electric & Maintenance?
We are looking for an Office Administrator to perform daily administrative routines. The ideal candidate would have a pleasant customer first demeanor and the ability to handle multiple tasks at one time. The hours are an average of 40 hours although additional hours may be needed under certain circumstances. Whether you are just starting your career, or if you are looking to move to a dynamic, rapidly expanding company!
Job Description:
- Assisting in taking all incoming calls and presenting a professional and pleasant demeanor to the client. All calls will be answered with the company guidelines, including using the company greeting and answering the phone in a timely manner
- Good communication with the client is essential! Make sure that taking care of the
clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members’ spirit
- Working as the liaison between the technician and the client. Contacting the client with any schedule changes and ensuring the client is always the priority
- Following up on Service Clients for service appointments.
- Will be responsible for a number of service calls each day.
- Will assist with supervising and assisting in the dispatching of all service and maintenance Calls.
- Follow up with each technician to debrief and verify customer payments
- Responsible for processing and posting of company reports.
- Will follow up with customer satisfaction calls after service is completed by the technician
- Update and track all information via the Company Accounting system.
- Responsible for Onboarding new team members.
- Be the liaison between the company and the various job inspection agencies.
- Assist with Invoicing and helping the technicians with recommendations.
- Processing payroll through a third-party payroll company
- Making deposits daily as needed
- Work in conjunction with the external CPA firm to complete audits and tax forms as necessary
- Responsible for tracking company equipment, and inventory
We Offer:
* Paid training programs.
* Ability to advance your career and challenge yourself.
* Great team culture!
* Hourly pay with bonus opportunities.
* Fun and challenging work environment.
* Incentive programs
Much more for the right individual
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Construction administrative: 3 years (Required)
- Bookkeeping: 2 years (Required)
Ability to Commute:
- Glenwood Landing, NY 11547 (Required)
Work Location: In person
Salary : $22 - $27