What are the responsibilities and job description for the Customer Support Representative position at Empire Growth Partners, LLC?
At Empire Growth Partners , we specialize in helping businesses grow by crafting strategic plans for success. We are looking for a Customer Service Representative who is passionate about delivering exceptional service and supporting our clients' needs. This role is perfect for someone who thrives in a fast-paced environment and enjoys working with clients to find tailored solutions that align with their goals.
What You'll Do :
- Client Engagement : Develop a comprehensive understanding of our clients' products and services, and effectively communicate how they can benefit from these offerings.
- Customer Acquisition & Retention : Build and maintain strong relationships with new and existing clients by understanding their needs and providing the best possible solutions.
- Sales Support & Execution : Facilitate the entire sales process from introduction to closure, ensuring a seamless and positive experience for every customer.
- Customer Satisfaction : Provide prompt and courteous service, resolve customer issues professionally, and set clear expectations for service delivery or follow-up actions.
- Account Management : Maintain accurate records of customer interactions, sales activities, and other relevant information to support customer relationships and provide feedback to the management team.
- Team Collaboration : Work closely with the sales and support teams to help meet company goals and ensure our customers' needs are met.
What We're Looking For :
Why Empire Growth Partners?
Ready to Grow With Us?
If you're ready to make an impact, provide exceptional service, and be part of a company that is dedicated to growth, we'd love to hear from you! Apply now to join Empire Growth Partners and take the next step in your career.
