Retail Support Analyst

Job Summary:

The Retail Support Analyst provides data analysis, pricing support, and merchandising coordination to enhance retail sales and operational efficiency. This role is responsible for managing sales and competitive pricing reports, assisting with digital ads and product maintenance, and supporting merchandising and promotional activities. They collaborate with internal teams, suppliers, and category managers to ensure accurate reporting, smooth execution of sales initiatives, and effective communication across departments. Additionally, they assist with administrative tasks such as scheduling meetings and supporting merchandising events, ensuring seamless retail operations.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

• Data Management & Reporting
• Merchandising & Promotional Support
• Administrative & Operational Support

Core Functions:

• Data Management & Reporting
• Assist with ESP contracts, Kroger digital ads, and Kroger item maintenance systems.
• Generate general IRI and Kroger sales data reports.
• Support reporting requests from Kroger GO and other teams.
• Manage weekly competitive ads and pricing work.
• Provide analytical support to the Empire team.

• Merchandising & Promotional Support
• Communicate with the Our Brands Merchandising Manager, suppliers, and team members.
• Assist with department promotional support.
• Support merchandising event write-ups and division-specific category requests.
• Coordinate special projects as requested by Kroger GO.
• Ensure successful execution of department initiatives.

• Administrative & Operational Support
• Schedule meeting rooms in the Empire Kroger General Office.
• Support meetings and product cuttings.
• Maintain timely communication with the team regarding projects and initiatives.
• Assist with additional department support tasks as needed.
• Manage daily tasks efficiently, meeting deadlines and handling multiple projects at once.
• Ad hoc reporting as required.

Education and Experience:

• Bachelors degree or equivalent experience required.
• 1 - 3 years of CPG/grocery industry related experience preferred

Required Skills/Abilities:

• Demonstrated strategic and creative thinking skills
• Detail oriented with strong analytical skills and ability to analyze statistical data
• Excellent interpersonal and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Intermediate ability with the Microsoft Office Suite and other similar programs.
• Ability to be able to operate autonomously, with strong personal drive for results.
• Excellent organizational skills and attention to detail.
• Ability to write clear and concise correspondence.
• Ability to accurately exchange information.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Work Environment:

• Duties are typically performed in an indoor, office environment.
• Noise levels – typically low to moderate.
• Some travel required.

Benefits and Additional Compensation Statement: At Empire Marketing Strategies, we prioritize the well-being and support of our team members by offering comprehensive benefits packages tailored to different employment types:

• Full-Time Associates: Eligible for medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and 9 paid holidays annually.
• Part-Time Associates: Eligible for our retirement program and access to mental health support resources.