What are the responsibilities and job description for the Customer Service Administration position at Empire Parking Lot Services?
We're Hiring: Customer Service & Office Administration Representative
📍 Based in Orange, CA
Trusted Industry Leader • Competitive Pay • Long-Term Career Potential • Supportive Team Culture
Looking to build a lasting career with a company that values your work and invests in your future?
At Empire Parking Lot Services, we’re not just another maintenance company — we’re one of Southern California’s top names in parking lot solutions, backed by a team with decades of combined experience and a strong reputation for quality and reliability.
We’re currently seeking a Customer Service & Office Administration Representative who is proactive, detail-driven, and ready to become an essential part of our dynamic office team. If you’re organized, people-focused, and thrive in a fast-paced, team-oriented environment, this role was made for you.
What You’ll Do:
- Interact with clients professionally via phone and email
- Manage scheduling and assist with project timelines
- Perform accurate data entry and file organization
- Support contract prep and electronic document handling (DocuSign)
- Create simple diagrams using image capture/editing software
- Measure square and linear footages from site plans
- Handle office supply ordering and basic office upkeep
What We’re Looking For:
- Excellent communication and customer service skills
- Strong organization and time-management abilities
- Proficiency in email, internet tools, and basic office software
- Positive attitude and a team-first mindset
- Willingness to learn and contribute in a dynamic office setting
- Experience using QuickBooks, Excel, and DocuSign is highly desirable
Why Join Empire?
- Holiday Pay & Health Benefits
- 401(k) with Company Match
- Opportunities for Growth and Advancement
- Competitive Wages, Including Overtime & Prevailing Wage Compliance
- Supportive Team with Decades of Industry Experience
We’re proud to be an equal opportunity employer committed to fair labor practices and diversity in the workplace.
Apply Today!
Ready to take the next step? Submit your resume online or apply in person.
📍 Learn more at www.EmpirePLS.com
Be part of the team that’s paving the way—literally and figuratively—across Southern California.