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Field Technician

Empire Petroleum Services
Bowmansville, NY Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 5/22/2025

Empire Petroleum Services Career Opportunities

At Empire Petroleum Services, we believe in helping our employees and customers thrive. We're not just offering jobs – we're offering the opportunity to be part of something bigger, to make a real impact, and to grow both personally and professionally.

Benefits and Perks:

  • Competitive compensation packages
  • Comprehensive health and wellness benefits
  • Paid training, take home company vehicle, cell phone stipend.
  • Professional development opportunities
  • Employee recognition programs

Current Openings:

Field Technician

Summary/Objective

The field service technician is responsible for troubleshooting, completing installations, and performing unscheduled repairs and scheduled maintenance on equipment based upon customer demand and need; and to provide complete customer satisfaction in a polite and professional manner.

Essential Job Functions:

  • Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation.
  • Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service.
  • Observes, analyzes, and determines corrective course of action for service and repair of customer equipment.
  • Performs necessary repairs to correct analyzed situations in a professional and productive manner.
  • Performs scheduled maintenance on equipment for contracted customers according to Company policies and procedures.
  • Opens and closes work orders with Dispatch, provides service repair narratives (written and verbal) for customer, and submits paperwork for time worked and repairs completed in a neat, accurate and timely manner.
  • Accounts for 100% of paid time.
  • Maintains part inventory and supplies in van.
  • Maintains service van to ensure that it is clean, organized and hazard free inside and out
  • Performs factory authorized modifications per specifications.
  • Responsible for maintaining personal tools required for performing the job effectively and safely.
  • Performs related duties as assigned or as the situation dictates.
  • Must obtain and maintain a DOT Medical Card

Required Education and Experience:

  • A minimum of a high school diploma/GED and/or one to three years mechanical and electrical, experience in a similar environment or equivalent in college or vocational education.
  • Excellent people skills and verbal communication required.
  • Knowledge of reading schematics and manuals.
  • Knowledge of mechanical and electrical equipment.
  • Ability to read and interpret schematics and understand necessary service and training manuals.
  • Ability to understand and follow verbal and/or demonstrated instructions.
  • Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer needs.
  • Ability to safely operate personal hand tools.

Additional Eligibility Qualifications:

Experience or Certification(s) in one or more of the following would be a plus:

  • Fueling Industry Certifications
  • HVAC, Plumbing, Electrical
  • Utility Line Experience. (Cable, internet, phone, etc.)
  • Computer Technician
  • Auto Mechanic, Oil Change Tech
  • Site safety inspector
  • Sign installation
  • Appliance technician

Insurability requirement:

Must possess a valid driver’s license and maintain a good driving record.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position, and hours of work and days are Monday through Friday, 7:30 a.m. to 4 p.m. Evening and weekend work may be required as job duties demand.

EPS is a Drug- Free Workplace

We offer fantastic benefits which include Medical, 401K Match, Paid holidays and Paid Vacation.

Job Type: Full-time

Pay: $21.00 - $30.00 per hour

Expected hours: 40 – 50 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Company truck
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Fuel card
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Compensation Package:

  • Bonus opportunities
  • Hourly pay
  • Overtime pay

Schedule:

  • Monday to Friday
  • Overtime
  • Weekends as needed
  • Year round work

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $21 - $30

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