Client Advocate/Sales Manager

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
  
  
  

Company Overview:

Are you passionate about being at the forefront of regenerative medicine, medical aesthetics, and hormone therapy? Empire Portfolio Group, the company behind the rapid growth of Orangetheory Fitness, is now focusing on transforming personalized health, wellness, and anti-aging. In partnership with Relive Health, Empire is set to launch numerous medical wellness centers across the country, and we're seeking top talent to help us revolutionize lives.

Who We're Looking For:

We are seeking a dynamic Sales Manager to drive the sales of our products and services. The ideal candidate will have in-depth knowledge of our offerings and serve as the primary point of contact for clients, ensuring their needs and expectations are met. You'll play a key role in fostering long-term relationships by delivering exceptional service and personalized solutions throughout the client’s journey.

Role & Responsibilities:

• Acquire new clients by following up on leads, referrals, marketing efforts, and events.
• Support existing clients by assessing the effectiveness of current plans and collecting feedback to ensure satisfaction.
• Understand client needs and offer tailored solutions, positioning our services and treatments effectively.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Showcase the features, benefits, and value of our services and treatments.
• Consistently meet and exceed sales goals.
• Provide valuable feedback on the effectiveness of marketing campaigns.
• Maintain a full understanding of all products, services, and operational systems.
• Answer client inquiries regarding products, services, and pricing.
• Resolve client complaints and concerns promptly.
• Submit purchase orders and keep management informed of purchasing actions.
• Maintain up-to-date client files with appropriate follow-up.
  
  
  

Qualifications & Requirements:

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 2 year of retail sales experience; experience in Aesthetics or Hormone Replacement Therapy is a plus.
• Strong persuasion, negotiation, and closing skills.
• Ability to meet deadlines, multitask, and achieve company objectives.
• Patience and composure when managing client care.
• Self-motivated with the ability to work effectively without supervision.
• Excellent interpersonal and communication skills.
  
  
  

Job Type: Full-time (Tuesday through Saturday)

Compensation: $60,000 annually, plus 1% bonus potential based on top-line revenue.

Benefits & Perks:

• Complimentary services and discounts with Orangetheory Fitness and Relive Health.
• Access to free mental health counseling.
• Discounts on theme parks, travel, movies, and more through LifeMart and TicketsAtWork.
• 401(k) plan.
• Medical, Dental, and Vision insurance.
• Employee discounts.
• Health savings account.
• Paid time off.
• Professional development assistance.
• Pre-tax commuter benefits for public transportation.
  
  
  

Our Mission:

To inspire, motivate, and deliver exceptional moments that bring out your best life.

Our Vision:

To become the leading wellness portfolio that supercharges everyday life.

Our Core Values:

Happy, Hungry, Humble, Healthy, & Human.

About Empire:

Empire Portfolio Group™ was founded in 2013 with a mission to build and grow strong brands. With a focus on outperforming industry standards, we prioritize making a positive impact on the lives of our team and clients. Based in New York City, Empire Portfolio Group is a prominent Area Representative and franchisee of Orangetheory Fitness, owning and operating over 140 studios across multiple states. In addition, Empire is launching Relive Health, which offers wellness services including hormone optimization, medical aesthetics, vitamin therapy, and regenerative medicine. Empire is planning to open hundreds of locations across the U.S. over the next few years. Relive Health’s mission is to help people extend their “healthspan” through personalized wellness solutions.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.