What are the responsibilities and job description for the Service Manager | Monroe, LA position at Empire Truck Sales?
Empire Truck Sales, LLC is one of the Southeast's largest Freightliner/Western Star Heavy Truck Dealerships. Due to continued growth, we are looking for a Service Manager with strong customer communication skills, who is a self-starter and a quick learner to lead our service team.
Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.
Responsibilities:
- Assist customers with technical support
- Meet and greet the public in a professional manner
- Effectively manage a workforce
- Set and meet profitability goals
- Work closely with other members of our team to exceed customer expectations
- Demonstrate the values and professionalism of our company to current and prospective customers
- Minimum 2-5 years experience in both management and automotive and/or heavy truck service experience
- Retail experience is essential
- Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
- Must be detail-oriented, organized, and can multi-task in a fast-paced environment
- Excellent professional & interpersonal communication (verbal & written) skills
- Capable of multi-tasking, prioritizing, and managing the team effectively
- Ability to motivate and influence others
- Skilled at building strong customer relationships
Benefits:
- Competitive Salary plus Commission
- Exceptional Incentives & Benefits
- Medical | Dental | Vision Insurance
- Company-paid Short-Term and Long-Term Disability Insurance
- In-House Training
- 401(k) Retirement Plan
- Advancement Opportunities