What are the responsibilities and job description for the Recertification Specialist position at Empire?
Join Our Team as a Recertification Specialist!
Location: Albany, NY
Position: Recertification Specialist
Compensation: $22 per hour with full´time benefits (direct-hire)
Schedule: Monday - Friday, 8:00 AM to 5:00 PM
Are you passionate about providing exceptional customer service and making a difference in residents' lives? Our team is looking for a skilled Recertification Specialist to assist with the day-to-day operations of a 210-apartment community. If you thrive in a dynamic environment and bring strong organizational and problem-solving skills, we want to hear from you!
What You’ll Be Doing
· Deliver exceptional customer service to residents, addressing inquiries and resolving complaints promptly.
· Support daily operations, ensuring smooth management of the apartment community.
· Handle clerical tasks, including scanning documents, answering phones, and managing voicemails.
· Process rent checks and subsidies, monitor accounts, and oversee eviction processes and collections.
· Maintain AP/AR filings and ensure accurate documentation.
· Stay up-to-date on funding programs and compliance requirements from government and syndicate agencies.
What You Bring
· Experience: 2 years in Property Support and at least 1 year of LIHTC (Low Income Housing Tax Credit) and Income Verification experience.
· Education: High School Diploma required.
· Skills: Strong organizational abilities, multitasking, and the ability to work collaboratively with others.
Apply today to become part of a team that makes a difference!
Job Type: Full-time
Pay: $22.00 per hour
Expected hours: 40 per week
Application Question(s):
- Please confirm your email:
Education:
- High school or equivalent (Required)
Experience:
- Property management: 2 years (Required)
- LIHTC: 1 year (Required)
Ability to Commute:
- Albany, NY 12210 (Required)
Work Location: In person
Salary : $22
