What are the responsibilities and job description for the Help Desk Associate position at Employ-Temps Staffing Services?
Help Us Deliver Exceptional Customer Experiences
We are seeking a highly skilled Help Desk Associate to join our team at Employ-Temps Staffing Services. As a Help Desk Associate, you will play a critical role in ensuring that our customers receive exceptional service and support.
Job Summary:
The Help Desk Associate will be responsible for handling incoming calls, emails, and chats, responding to customer inquiries, and resolving issues efficiently. The ideal candidate will possess excellent communication skills, a keen eye for detail, and a commitment to excellence in customer service.
Key Responsibilities:
We are seeking a highly skilled Help Desk Associate to join our team at Employ-Temps Staffing Services. As a Help Desk Associate, you will play a critical role in ensuring that our customers receive exceptional service and support.
Job Summary:
The Help Desk Associate will be responsible for handling incoming calls, emails, and chats, responding to customer inquiries, and resolving issues efficiently. The ideal candidate will possess excellent communication skills, a keen eye for detail, and a commitment to excellence in customer service.
Key Responsibilities:
- Handle incoming customer contacts via phone, email, or chat
- Respond to customer inquiries and resolve issues promptly
- Maintain accurate records and update the customer database
- Collaborate with dispatchers to ensure effective communication
