What are the responsibilities and job description for the Bilingual (Russian) Customer Service Representative position at Employment Logistics Inc.?
Job Summary
We are seeking a dedicated Bilingual (Russian) Customer Service Representative to join our team! You will be responsible for helping our students by providing them is great customer service, information and resolve any issues and inquiries. This is a part-time in office M-F position with fixed hours from 12pm-5pm.
Responsibilities:
- Review student paperwork and offer feedback
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Any office duties assigned by management
Qualifications:
- Computer skills
- Multi-line phone handling
- 1 years of previous experience in customer service
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Bilingual (Russian)
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: 25 per week
Shift:
- Day shift
Work Location: In person
Salary : $22 - $25