What are the responsibilities and job description for the Security Operations Center Operators position at EmploYou, LLC?
Job Description
Job Description
The Security Operations Center (SOC) Operator is responsible for monitoring, detecting and responding to security incidents across the organization’s network and systems. The ideal candidate will have a solid foundation in security monitoring, incident response and customer service. Additionally, this position may evolve into a leadership role, overseeing the development of new security practices and helping shape a new department. The candidate should be a quick learner, able to adapt to a fast-paced and ever-changing digital environment.
The SOC will be physically staffed 24 / 7 to ensure we maintain around-the-clock protection for our clients. The SOC Operator will be part of this high-paced, high-responsibility environment. This dynamic, multi-tasking role will involve monitoring alerts, responding to incidents, coordinating field operations and communicating with both internal teams and clients.
Minimum Qualifications
- High school diploma or equivalent (additional education in Cybersecurity, Information Technology, or a related field is a plus).
- 1-3 years of experience in a SOC environment, IT security, or related field. Prior experience with remote security monitoring is a plus.
- Ability to analyze complex security issues, identify patterns and make decisions quickly in high-pressure situations.
- Strong customer service experience (phone calls, texts, emails), helping resolve issues related to security events and incidents.
- Quick learner who can adapt to an ever-changing digital environment with new tools and responsibilities.
- Ability to sit or stand for extended periods, as the role requires long hours of security monitoring.
- Bilingual in English and Spanish
- Valid Texas Driver License
Typical Duties
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, education verification and drug test.
Interested candidates should submit their resume, with salary requirements, via our career portal on our website at www.seekinghr.com or contact us directly at (210) 679-4879 with any questions.
Equal Employment Opportunity Employer M / F / D / V
