Security Operations Center (SOC) Analyst

Position Title: Security Operations Center (SOC) Analyst

Location: San Antonio, TX (Onsite)

Reports To: SOC Supervisor

Hours: Full-Time (2nd Shift)

FLSA Classification: Non-Exempt

Hourly: $25.00

About

Event Risk Inc. is a distinguished US-based, veteran owned company who is a leading security servicer for Fortune 500 companies, movie studios, celebrities, and high-net-worth individuals. We are committed to providing the most reliable and comprehensive security solutions to ensure the safety of our people, property and assets.

Job Summary

As a Security Operations Center (SOC) Analyst, you will play a critical role in managing and monitoring security operations. You will be responsible for receiving and acknowledging client security requests, staffing assignments with qualified personnel, ensuring compliance with licensing requirements, and overseeing operations in real-time. Additionally, you will document all job-related details and support our billing team with accurate records.

Essential Duties:

• Client Request Management: Receive, acknowledge, and process incoming security requests from clients.
• Staffing & Coordination: Identify and assign qualified personnel to security assignments.
• Monitoring & Documentation: Track and document on-site and off-site times, total hours worked, and overall job details.
• Compliance Assurance: Ensure all assigned security associates hold the required licenses and certifications.
• Communication: Maintain clear and timely communication with clients, and security staff regarding job assignments and updates.
• Operational Oversight: Continuously monitor active assignments and proactively address any arising issues.
• Billing Support: Ensure all necessary internal documentation is prepared and submitted for proper worker compensation and client invoicing.

Qualifications

• Experience in a security operations center, dispatch, or similar security-related role preferred.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and problem-solving abilities.
• Familiarity with security licensing and compliance requirements.
• Proficiency in Microsoft Office Suite and incident management software.
• Ability to work independently and as part of a team in a 24/7 operational setting.
• Flexibility for potential schedule adjustments as the team expands.

Benefits

• Competitive salary.
• Comprehensive health, dental, vision and voluntary life insurance (after 30 days).
• 401(k) retirement plan with employer contribution (after 1 year).
• Generous PTO and holiday schedule (after 90 days).
• Opportunity for professional development and skill enhancement.

Event Risk Inc. is committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, ancestry, age, physical or mental disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.