What are the responsibilities and job description for the Account Manager / Client Services Manager – IT Staffing position at Employvision Inc.?
Title : Account Manager – IT Staffing
Location : Somerset, NJ (must be open to work from office 3-4 days per week)
Type : Fulltime
Employvision is seeking an Account Manager / Client Services Manager you will be responsible for managing and growing relationships with some of our existing clients and prospective customers for staffing services.
- Client Account Management
- Manage Profit & Loss for strategic accounts assigned, align team members to ensure high margins and timely delivery to satisfy customers.
- Generate new leads and approach leads for current accounts as well as new prospects
- Review, distribute, prioritize and fill job requirements received from clients
- Meet weekly and monthly team targets as well as individual targets in terms of # of placements and revenue goals
- Ensure all requisitions are assigned to right recruiters and suitable profiles are submitted to clients on time.
- Help grow company’s market presence in commercial and government sectors.
- Work on senior level client positions as a recruiter on as needed basis to fill priority roles
- Hold team members accountable so that requirements versus submissions ratio is strong
- Ensure that Submissions Vs. Interview, Interview Vs. Offers and Offers Vs. Starts ratio is consistently improving
- Vendor management – determine KPI / SLAs, set targets, manage vendors and ensure expectations are met
- Conduct well-prepared face-to-face meetings with decision-makers, asking appropriate questions to understand business needs and create value.
- Prioritize and gather comprehensive requirements, seeking feedback on our performance to ensure client satisfaction.
- Resolve any customer service issues promptly and effectively.
- Communicate account knowledge to team members through regular meetings.
- Manage and develop business partnerships with recruiters, reinforcing recruiting fundamentals, ensuring accountability, and providing consistent feedback.
Requirements;
