What are the responsibilities and job description for the Account Manager - IT Staffing position at US Main?
Title : Account Manager – IT StaffingLocation : Somerset, NJ (must be open to work from office 3-4 days per week)Type : Fulltime Employvision is seeking an Account Manager / Client Services Manager you will be responsible for managing and growing relationships with some of our existing clients and prospective customers for staffing services. Client Account ManagementManage Profit & Loss for strategic accounts assigned, align team members to ensure high margins and timely delivery to satisfy customers.Generate new leads and approach leads for current accounts as well as new prospectsReview, distribute, prioritize and fill job requirements received from clientsMeet weekly and monthly team targets as well as individual targets in terms of # of placements and revenue goalsEnsure all requisitions are assigned to right recruiters and suitable profiles are submitted to clients on time.Help grow company’s market presence in commercial and government sectors.Work on senior level client positions as a recruiter on as needed basis to fill priority rolesHold team members accountable so that requirements versus submissions ratio is strongEnsure that Submissions Vs. Interview, Interview Vs. Offers and Offers Vs. Starts ratio is consistently improvingVendor management – determine KPI / SLAs, set targets, manage vendors and ensure expectations are metConduct well-prepared face-to-face meetings with decision-makers, asking appropriate questions to understand business needs and create value.Prioritize and gather comprehensive requirements, seeking feedback on our performance to ensure client satisfaction.Resolve any customer service issues promptly and effectively.Communicate account knowledge to team members through regular meetings.Manage and develop business partnerships with recruiters, reinforcing recruiting fundamentals, ensuring accountability, and providing consistent feedback. Requirements;Bachelor’s degree in business or marketing preferred3 years of experience working an Account Manager managing relationships for technology consulting or staffing services company3 years of experience in the staffing, consulting, or professional services industry.Proven experience in establishing, managing, and growing customer relationships.Experience with winning new business through current and prospective client engagementExperience working with and / or leading a team of recruitersExcellent leadership and communication skills.Organized with ability to manage multiple prioritiesLocation is New Jersey with ability to commute to Somerset, NJ area at least 3-4 days per week.
