What are the responsibilities and job description for the Inventory Coordinator, Dispensing position at Empower Pharmacy?
Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.
What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.
You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.
Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.
Position Summary
At Empower the Dispensing Inventory Coordinator plays a critical role in ensuring the seamless management and distribution of our compounded and commercial inventory. Your meticulous attention to detail and dedication to maintaining accuracy and compliance directly contribute to our mission of providing high-quality medications. By continuously monitoring inventory, responding to inquiries, and conducting regular audits, you help uphold our commitment to quality and service.
Your responsibilities include receiving and checking in manufactured drugs, managing transfers from various departments, and conducting detailed investigations of inventory discrepancies. Your role is essential in ensuring that our shelves are stocked, inventory sheets are updated, and all pharmacy waste is properly handled. By performing regular cycle counts and coordinating biannual inventory counts, you ensure that our inventory standards and metrics are consistently met.
You will also be instrumental in maintaining compliance with prescription drug recalls, performing return-to-stock duties, and ensuring First-in-First-out (FIFO) procedures are followed. Your ability to navigate multiple internal computer systems and communicate effectively with team members makes you a versatile and invaluable part of our team.
If you are excited about joining a company that values innovation, quality, and customer satisfaction, and possess strong organizational skills, we invite you to apply now. At Empower, your work will help expand access to quality, affordable medications and support our mission to help people live healthier, happier lives. Join us in making a difference and being part of a team that values excellence, collaboration, and continuous improvement.
Duties and Responsibilities
- Oversight of dispensing compounded and commercial inventory.
- Ensures proper inventory management and adherence to policies and procedures to maintain accuracy and compliance through continuous and thorough inventory monitoring.
- Reviews and responds to inventory related inquiries, restocks shelves, and assists with counts as needed.
- Maintains, audits, and updates inventory sheets and stock rooms.
- Receives and checks in manufactured drugs (and adds into system) from McKesson, Anda, Belco Generics, Etc.
- Completes transfers from Non-sterile and Quality departments, and appropriately adds counts into inventory.
- Completes all pharmacy waste duties such as discarding expired or soon to be expired medications.
- Reconciles medications daily to be removed from the pharmacy stock due to beyond use date or expirations.
- Conducts detailed investigations of all inventory discrepancies.
- Monitors all prescription drug and device recalls and follows the company procedures for handling.
- Scans in all New York hardcopy prescriptions, forwards to Customer Support email, and files properly.
- Coordinates biannual inventory counts and cycle counts to ensure standards and metrics are met.
- Performs return to stock on past-due patient pick-up orders weekly.
- Performs regular cycle counts to ensure inventory is accurate.
- Ensures FIFO inventory procedures are followed at all times.
- Responds to inventory emails requesting patient’s print outs be mailed.
- Ensures auto-counters are cleaned and calibrated and the calibrations are logged regularly.
- Navigates multiple internal computer systems.
- Communicates any low stock concerns to Pharmacy Manager or Director of Pharmacy Operations.
- Helps with dispensing technician duties when needed.
- Collaborates with other colleagues/departments to ensure effective and efficient customer service.
- Upholds company expectations and standards across all customer service disciplines.
- Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Knowledge and Skills
- Ability to cope with varied levels of workload and multiple tasks.
- Must be able to work in a fast paced and changing environment.
- Strong time management and organizational skills.
- Excellent attention to detail.
- Self-motivated and able to work independently.
- Strong interpersonal and “people” skills.
Key Competencies
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Experience and Qualifications
- Highschool Diploma or equivalent.
- Minimum of 1-2 years of previous experience.
- Experience with Microsoft Office (Word, Excel, Outlook).
Employee Benefits, Health, and Wellness
- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
- Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
- Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.
Additional Voluntary Benefits
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
- Critical Illness: Protect your finances from the expenses of a serious health issue.
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
- Legal Services: Access professional legal assistance to address concerns confidently.
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
- Pet Insurance: Care for your furry family members with our pet insurance coverage.
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.