Manager, Project Management Office - Houston, TX

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Project Management Office (PMO) Manager is integral to Empower's success, driving our mission to deliver high-quality, innovative health and wellness medications. This role aligns closely with our values of people, service, quality, and innovation by ensuring all projects are efficiently managed and executed to meet our strategic goals. The PMO Manager will establish project scope, define roles and responsibilities, and implement governance frameworks to streamline project execution across the organization.

In this role, you will develop and maintain a comprehensive project dashboard, providing executives with real-time insights into project progress and key metrics. You will design and implement escalation processes for addressing project issues and risks, ensuring timely resolutions and minimal disruptions. Your leadership will extend to overseeing project-level scope, financials, and work plans, while coordinating organizational change management initiatives related to project implementations.

You'll enhance the project management capabilities of our team by developing and maintaining standards, tools, and templates used organization wide. Conducting interviews and gathering customer requirements through various methods will also be part of your responsibilities, ensuring that our projects deliver maximum value and meet the highest standards of quality.

Join us in our mission to produce innovative medications that help people live healthier, happier lives. At Empower, you'll have the opportunity to make a significant impact by driving excellence in project management and contributing to the expansion of access to quality, affordable medication. Apply now to become a part of our visionary team!

• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, desired outcomes and metrics.
• Defines and implements project roles and responsibilities, including project sponsors, project managers, and team members across the organization.
• Establishes and maintains a regular cadence for project governance meetings and reporting, ensuring timely and accurate communication of project statuses to stakeholders.
• Develops and manages a comprehensive project dashboard that provides a high-level overview of all projects' progress, milestones, and key metrics for executive decision-making.
• Designs and implements an effective escalation process for addressing project issues and risks, ensuring timely resolution and minimal impact on project outcomes.
• Oversees the management of project-level scope, financials, and work plans across the organization's project portfolio.
• Leads the coordination of organizational change management initiatives related to project implementations.
• Develops and maintains project management standards, tools, and templates to be used across the organization.
• Provides mentorship and guidance to project managers and team members to enhance project management capabilities within the organization.
• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Ensures an optimal balance between time and cost by evaluating and prioritizing tasks to maximize return on investment, thereby delivering high-value solutions efficiently and sustainably.
• Manages project risks and issues by proactively identifying potential challenges and obstacles.
• Closely monitors the financial impact of procurement decisions on the overall project, managing costs to stay within budget while optimizing resource allocation to achieve project goals effectively.
• Manages project stakeholder expectations with scope, schedule, and budget constraints.
• Performs other duties as assigned.

While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices.  The employee is regularly required to move about the office and around the corporate campus.  The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Employees will regularly be exposed to areas in which moving mechanical parts, fumes, and toxic chemicals are present. The noise level is the office environment is typically quiet, but the employee may occasionally be exposed to loud noises. The noise level for this position will vary and the employee may be exposed to loud noise levels. Employees may occasionally be required to lift up to 25 lbs. Vision abilities required by this job include close vision.

• Demonstrated success in implementing project management methodologies, tools, and best practices across diverse departments.
• Strong background in financial management, including budgeting, forecasting, and cost control for multiple projects.
• Track record of successful change management implementation in complex organizational environments.
• Knowledge of industry standards and regulations relevant to the organization's sector.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Bachelor’s degree in business administration, Information Technology, or a related field required.
• Master's degree preferred.
• Minimum of 10 years of experience in project management, with at least 5 years in a senior PMO role.
• Proven experience in establishing and managing a centralized PMO function in a small to medium organization.
• Experience with project management software and tools (e.g., Microsoft Project, Jira, Asana, or similar).
• Experience in mentoring and developing project management professionals.

• Project Management Professional Certification or Agile Certification.

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.