Senior Analyst Business Systems

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Senior Business Systems Analyst lead the evaluation of an organization's business processes and systems, leveraging their extensive experience to identify and implement advanced solutions for enhanced efficiency and effectiveness. They play a key role in collaborating with stakeholders to gather complex requirements, analyze intricate data, and create comprehensive documentation outlining advanced system specifications. Senior analysts take a leadership role in facilitating communication between business users and IT teams, ensuring that high-level technology solutions align strategically with organizational goals. Their responsibilities often extend to overseeing testing processes, providing expert training, and offering substantial support for the successful implementation and continuous improvement of sophisticated business systems.

WHAT YOU WILL DO:

• Collaborate with cross-functional teams in an Agile environment to gather and document business requirements for software development projects.
• Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals.
• Facilitate communication between business stakeholders and development teams to ensure a shared understanding of project requirements.
• Conduct analysis of existing systems and processes to identify opportunities for improvement and efficiency gains.
• Work closely with Quality Assurance and Engineers to review story requirements and validate system functionality
• Provide support by troubleshooting issues, conducting impact analysis, and recommending solutions
• Review system enhancements with project stakeholders
• Create flow diagrams and document technical solutions
• Stay informed about industry best practices and emerging trends in business analysis and Agile methodologies.

WHAT YOU WILL BRING:

• Proficient at identifying and solving business problems through innovative and practical solutions
• Effective communication skills to convey technical information in a clear manner to all levels
• Experienced in collecting, documenting, and managing system requirements from stakeholders
• Deep understanding of highly complex multi-platform applications and systems
• Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications
• Proficient at managing tasks, timelines, and resources effectively to ensure successful project delivery
• Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements

WHAT WILL SET YOU APART:

• Bachelor's degree in Computer Science or Information Systems or equivalent experience
• Certified Business Analysis Professional (CBAP) or similar certification
• Prior production support and troubleshooting
• Scrum Master Certification
• Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master preferred
• Experience as a QA or Developer

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer * Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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