What are the responsibilities and job description for the Operations Processing Specialist position at Empower?
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
As an Operations Processing Specialist, your expertise will be key to ensuring the seamless back-office functions of our operations team by high quality and efficient processing of back-office operations transactions. Join us in delivering exceptional service, handling diverse client requests, and becoming a vital part of our dynamic team shaping the future of financial empowerment.
What you will do
Process back office administrative items such as new account setup, transfer paperwork, and disbursement transactions for the mutual fund and brokerage business lines
Review paperwork and application data in operations systems
Assist with administrative not in good order resolution via letters, emails, phone calls
Ensure completeness of paperwork based on department procedures, as well as perform daily transaction audits and report reviews
Communicate processing related issues with operations and sales call centers
What you will bring
Bachelor’s degree or an equivalent combination of education and professional work experience
1 years of experience in operations in the financial services industry
FINRA fingerprinting required
What will set you apart
Basic Microsoft Office knowledge
Excellent communication and organizational skills with strong attention to detail
Ability to multi-task and prioritize workload in high paced environment to complete tasks within established timelines
Ability to collaborate and work with all levels of management and teammates to accomplish daily deliverables with experience in managing escalated situations
Must be able to work independently on operational tasks
Works with Service, Sales, and internal business partners
PJPW2
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT / OPT.
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Base Salary Range
42,800.00 - $58,850.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer.
Equal opportunity employer
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
Job Posting End Date at 12 : 01 am on :
03-03-2025
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Workplace Flexibility : Hybrid
Salary : $42,800 - $58,850
