What are the responsibilities and job description for the Front Desk Coordinator - EMR USA position at EMR USA Metal Recycling?
Welcome to EMR USA Metal Recycling, a leader in metal recycling with a long-standing commitment to sustainability and social responsibility. Our company has a proud history of making a positive impact on the environment, and we continue to strive for excellence in this field.
We take great pride in our ability to recycle ten million tons of material annually, transforming metals like copper, aluminum, brass, and stainless steel into over 200 types of sustainable raw materials. This remarkable achievement highlights our dedication to reducing waste and conserving natural resources.
As a valued member of our team, you will be offered a competitive salary and an attractive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, and an employee assistance program.
Working as a full-time Customer Service Representative, you will have the opportunity to shape the customer's experience through your excellent communication skills. Your adaptability will enable you to navigate various situations effectively, whether assisting regular vendors or newcomers to our site.
Your Monday-to-Friday schedule, without nights or weekends, offers a great work-life balance, allowing you to enjoy nine paid company holidays and a generous PTO policy.
Key responsibilities include:
- Greeting and assisting customers in person, via radio, or phone in a courteous and professional manner.
- Weighing in and ticketing customers from the office.
- Providing general administrative support, including data entry, filing, and maintaining office supplies.
- Proficiently using basic office software and computer systems.
Our benefits include:
- Paid time off and company holidays.
- Medical insurance.
- Dental insurance.
- Employer-paid life and disability insurance.
We are committed to creating a workplace where everyone feels valued, respected, and supported.
