What are the responsibilities and job description for the Metal Recycling Support Associate position at EMR USA Metal Recycling?
We are a forward-thinking metal recycling company dedicated to making a positive impact on the environment. Our team has been working tirelessly for decades to achieve this goal, and we are committed to continuing this mission.
We take pride in providing our customers with exceptional service, ensuring that they receive the highest quality products while minimizing our environmental footprint. With the ability to recycle ten million tons of material annually, we transform metals like copper, aluminum, brass, and stainless steel into over 200 types of sustainable raw materials.
As a valued member of our team, you will be offered a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, and an employee assistance program.
As a full-time Customer Service Representative, you will play a vital role in shaping the customer's experience. Your excellent communication skills will enable you to adapt seamlessly to various situations, whether assisting regular vendors or newcomers to our site.
You will enjoy a Monday-to-Friday schedule, without nights or weekends, which allows you to enjoy nine paid company holidays and a generous PTO policy.
Key responsibilities include:
- Greeting and assisting customers in person, via radio, or phone in a courteous and professional manner.
- Weighing in and ticketing customers from the office.
- Providing general administrative support, including data entry, filing, and maintaining office supplies.
- Proficiently using basic office software and computer systems.
Our benefits include:
- Paid time off and company holidays.
- Medical insurance.
- Dental insurance.
- Employer-paid life and disability insurance.
At EMR USA Metal Recycling, we value diversity and inclusion, promoting equal employment opportunities for all employees and applicants.
