Employee Benefits Administrator

Description

Job Summary

The Employee Benefits Administrator position is responsible for managing and administering employee benefit programs, including medical, dental, vision and supplemental insurance plans, wellness initiatives, retirement plans, leave policies and other employee perks. This role ensures compliance with federal and state regulations, provides exceptional employee support, and collaborates with leadership to design and enhance benefits programs that align with company goals.

Major Responsibilities/Activities

• Manage corporate culture consistent with company values through effective working relationships with management, utilization of direct and indirect employee communications, and interpretation of employee handbook and human resources policies and procedures.
• Administer employee benefits programs, including health, dental, vision, disability and life insurance.
• Manage time off and sick leave plan accruals. Complete regular audits in accordance with the continuous audit schedule.
• Coordinate with leadership and broker to implement wellness initiatives based on overall program design.
• Complete Stop Loss Carrier claims audit forms.
• Determine eligibility for federal, state and local leaves of absence and ADA leave of absence. Coordinate the ADA accommodation process.
• Manage Leave of Absence benefit billing process.
• Serve as the primary contact for employees regarding benefits inquiries, claims issues, policy clarifications and LOA determinations.
• Maintain accurate records of benefits enrollments, changes, and terminations.
• Coordinate open enrollment processes, including communication, documentation, and employee assistance.
• Conduct benefits orientation for new hires and provide ongoing benefits education for employees.
• Process invoices and reconcile benefits deductions with payroll.
• Generate reports and analyze benefits data to assist in decision-making and program enhancements.
• In collaboration with applicable vendors, ensure timely and accurate completion of 5500 reporting and various benefit plan audits.
• Ensure compliance with federal, state, and local regulations, including ACA, ERISA, COBRA and HIPAA, and FMLA.
• Utilize feedback processes and surveys to measure culture and staff development and implement strategies to drive company performance through engagement.
• Approach all responsibilities with the highest level of integrity and appropriate confidentiality
• Consistently support and demonstrate the company mission and values
• Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company policies and applicable government regulations
• Provide assistance and backup to other HR staff
• Support HR-related special projects from beginning to end; may include research, communication, development of processes, forms, policies, vendor or product selection, etc.
  
  

Requirements

Required Education, Skills, & Experience

• Bachelor’s degree, in field such as Human Resources, Psychology, Business and 5-7 years of experience directly administering HRIS, benefits, leave management, including policy/procedure creation and enforcement. In the absence of a degree, 9 years of relevant experience is required
• Experience with both fully funded and self-insured medical plans preference
• PHR or SPHR certification preferred
• Knowledge of all relevant employment and benefit laws with the ability to interpret and apply them within daily business decisions impacting organization performance
• Strong sense of confidentiality and professionalism regarding personnel information, financial information, employee health, and other sensitive subjects
• Highly organized with the ability to manage time, prioritize work effectively, meet deadlines, and remain productive amid frequent interruptions and with limited supervision.
• Very high level of accuracy and attention to detail & deadlines
• Excellent oral and written communication skills and presentation skills with persons from various backgrounds and education levels
• Must be able to communicate and manage sensitive and sometimes difficult information in a professional, composed, and confident manner
• Strong customer/personal service skills
• Ability to effectively manage multiple projects and tasks at a time
• Must be committed to the highest level of business and ethical standards and consistently display integrity and behavior in line with the company’s mission and values
• Proficiency in Microsoft Office products
• Willing and able to adapt to changes in work environment, procedures, priorities, and job duties
• Ability to extend work hours to meet business needs
  
  

Working Environment/Physical Requirements

• General office environment
• Typing, sitting, standing, walking, some light lifting
• Use of basic office equipment such as PC, fax, printer, copier, phone