What are the responsibilities and job description for the Scheduling and Logistics Manager position at EMS Unlimited?
Position Summary
The EMS Unlimited Dispatch Operations Specialist plays a critical role in ensuring the delivery of exceptional patient care and customer service. This individual will be responsible for managing dispatch operations, coordinating responses to service requests, and maintaining situational awareness of company apparatus.
Essential Duties and Responsibilities
- Provide exceptional customer service through multiple mediums of communication
- Manage and triage multiple requests for service
- Direct ambulance responses and transports
- Monitor weather and road conditions
- Input data into multiple platforms
Requirements
- Background in basic medical terminology preferred
- Current Colorado Paramedic or EMT license strongly preferred
- Strong communication skills
- General working knowledge of computers and technology systems
