What are the responsibilities and job description for the Director of Human Resources position at EMSA Branding?
Position Summary
Reporting to the Compliance and Privacy Officer, the Human Resources Director is responsible for leading EMSA’s HR strategy while ensuring alignment with regulatory compliance and operational needs. This role oversees an HR team that serves as key partners to EMSA employees, providing essential support in all areas, including but not limited to daily HR operations, employee relations, onboarding, recruitment, leave management, HR-related training and education, compensation and benefits administration, performance management, and the development and implementation of HR policies and processes.
The Human Resources Director ensures the HR team operates effectively, delivering responsive and proactive support to EMSA’s workforce. This position requires a hands-on approach to HR operations, balancing strategic leadership with direct engagement in policy development, workforce planning, and compliance with federal, state, and local employment laws. Additionally, this role plays a key part in developing and maintaining HR policies and processes, ensuring compliance with employment regulations, supporting leadership with workforce planning, and fostering a culture of continuous improvement within the organization.
Given EMSA’s 24/7 operational structure, this position may require some night, weekend, and holiday availability to support employees across all shifts. This is an exciting opportunity for an experienced HR leader who thrives in fast-paced, service-driven environments and is passionate about building a resilient, best-in-class workforce while ensuring compliance with HR policies, processes, and employment regulations.
Experience & Qualifications
- Bachelor's degree is required.
- 3–5 years of human resources experience, preferably in a generalist role.
- Knowledge of HR policies, workforce administration, and compliance requirements in highly regulated environments.
- Experience handling employee relations, onboarding, benefits administration, and leave management.
- Proficiency in HR systems and data-driven decision-making, utilizing HR analytics to support workforce planning and process improvements.
- Strong understanding of employment laws, HR best practices, and regulatory compliance.
- Healthcare HR experience is preferred, particularly in EMS, healthcare systems, or emergency services.
- Experience with UKG (Ultimate Kronos Group) HRIS is strongly preferred, including system administration and reporting.
- Must possess strong communication and organizational skills with the ability to work independently and collaboratively.
- Must possess a valid driver’s license.
- Less than 10% of travel between EMSA locations in Tulsa and Oklahoma City is required.
EMSA is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply and join us in our mission to provide high-quality emergency medical services.
