What are the responsibilities and job description for the Hummingbird Restaurant Supervisor position at Enchantment Group Management Company LLC?
Basic Function: Supervise and administer Front of House operations for Hummingbird Restaurant at Mii amo, assist in the coordination of new ideas in guest service, service training and product enhancement. Supervise employees and administer in accordance with department and resort policies
Work Performed:
- Supervise Hummingbird to insure compliance with resort management objectives and the health and safety of all employees and guests
- Control inventory and order all necessary liquor, beer and wine for Hummingbird operations
- Control inventory and order all necessary administrative and grocery items for Hummingbird operations
- Control and maintain adequate supplies of all small wares, utensils and equipment for proper operation
- Perform monthly inventories for both food and beverage items in Hummingbird
- Perform China, Glass and Silver inventories
- Maintain established service levels to ensure a consistent Guest experience at a high quality level
- Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times
- Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
- Maximize profitability by constantly monitor labor costs, food costs and beverage costs as well as departmental expenses
- Interview, train and supervise staff
- Schedule staff for Hummingbird in accordance with business needs and management objectives
- Assist with performance reviews as necessary for the department
- Develop incentive programs to enhance profitability within the department
- Train all service staff in established Food and Beverage service standards and resort policies
- Responsible for staffing levels, scheduling, evaluating and disciplining departmental team members as required
- Other duties as assigned
Supervision Exercised: Bartenders, Servers, Bussers, Host/ess and Food Runners
Supervision Received: Hummingbird Manager
Responsibilities and Authorities:
- Work closely with all departments to ensure guest service levels are being met
- Deal effectively with all departments with regular communication
- Supervise and manage Café operations in absence of Café Manager
Minimum Requirements:
Bachelor’s degree from four-year College or university; or equivalent related work related experience and/or training. Prefer 1 year prior supervisory skills and hotel/resort food and beverage operations experience. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Must maintain current food handler’s certification
Physical Requirements:
30% Sitting
70% walking, standing and bending
Lifting/carrying up to 50 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart on occasion as necessary
