What are the responsibilities and job description for the Inside Sales/Business Development Specialist position at Enchem America, Inc?
Job Summary
Enchem America, is seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for engaging with potential customers, understanding their needs, and providing solutions that align with our product offerings. This role requires strong communication skills, a customer-centric approach, and the ability to effectively negotiate and close sales.
Duties
- Administer critical support to the sales team, handling tasks like order processing and contract management.
- Assist customers by addressing inquiries, furnishing product information, and resolving issues promptly.
- Uphold organized sales documentation, encompassing reports, presentations, and proposals.
- Efficiently manage customer data and sales activities to ensure accuracy and accessibility.
- Conduct thorough market research to stay informed about industry trends and opportunities.
- Analyze sales data to derive actionable insights, supporting sales training initiatives for continuous improvement.
- and services.
- Utilize Salesforce to manage leads, track interactions, and maintain accurate records of customer information.
- Engage in outbound calling to follow up on leads and nurture relationships with existing customers.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience throughout the sales process.
- Collaborate with the sales team to develop strategies for business development and market penetration.
- Demonstrate technical knowledge of products to effectively communicate features and benefits to customers.
- Negotiate terms of sale while maintaining a focus on customer satisfaction and long-term relationships.
- Participate in training sessions to enhance sales techniques and product knowledge.
Skills
- MS office (Required).
- Bachelor’s degree in a relevant field (preferred).
- Experience in chemical field or in sales (preferred).
Qualifications
- Proven experience in sales or telemarketing, with a strong track record of meeting or exceeding targets.
- Excellent customer service skills with the ability to build rapport quickly.
- Proficiency in English; Korean language skills are a plus.
- Attention to detail for maintaining stock levels and product displays.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Strong negotiation skills with the ability to influence decision-making processes.
- Technical sales experience is an advantage but not mandatory.
- Ability to work independently as well as collaboratively within a team environment.
- A proactive attitude towards business development and lead generation efforts.
Join us in this exciting opportunity where you can leverage your sales skills while contributing to the growth of our company!
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $55,000 - $70,000
