What are the responsibilities and job description for the Veterinary Receptionist / Client Service Representative- Pre-Vets Encouraged to Apply position at Encino Veterinary Center?
** Pre-Vet Students Encouraged To Apply With or Without Experience Otherwise Previous Veterinary Experience Only **
Another one of our team members is headed to vet school in a few months (after three (!!!) went to vet school for the fall of 2024!) so we are looking for another CSR to join our vibrant practice. There's a reason our team members love working at Encino Vet. We are a privately owned multi-doctor practice that provides a friendly & supportive environment where we all work as a team and everyone treats each other with respect. We teach each other so we can continue to improve our skills and excel in what we do.
We also like to have fun outside of work. We have done Rage Room, Netflix Squid game pop-up, Laser tag, Escape Room, Paint & Sip, Axe throwing, Bowling and LA Zoo Outings. We have a blast each year at our holiday party which we hosted at Barton G this past year.
Why do our clients & patients love us? We strive to provide exceptional client service and patient care. We have industry leading 40-minute appointments so that we can deliver an excellent individualized experience to each patient and their owner without being rushed- check out our 5 star Yelp & Google reviews!
We expect you to like animals but, to apply here, you MUST ALSO enjoy working with people (pet owners & coworkers!). Friendliness and a good attitude are what we are looking for.
Main duties include answering a multi-line phone, checking patients in/out, processing client payments, data entry, checking & replying to emails, online pharmacy requests, cleaning & other general office duties. We use Ezyvet as our practice management software.
This is a part time (5 hour shifts or 2 or 3 full days) or full time position (consisting of four 10 hour shifts or five 8 hour shifts), including Saturdays or Sundays (but not both unless you prefer weekends). Wage commensurate with experience ($18-$22/hr). Other benefits include paid time off, paid holidays, pet insurance stipend & pet care discount, uniform allowance, continuing education stipend, subscription to At Dove for on demand CE, and team volunteer opportunities! We also pay 100% of your medical, vision and dental insurance & have a 401k with employer contribution.
Visit our website: EncinoVetCenter.com to learn more about our practice.
Ready to join our amazing team? Send your resume.
We do perform pre-employment background and drug testing
Our Purpose
To Improve the Lives of Pets & Their People While Providing a Great Workplace for Our Team & Making a Positive Impact in Our World
Our Core Values
We are One Team
- Honest, Hardworking & Collaborative So We All Succeed & Get the Job Done
We Practice Excellence
- Providing Exceptional Care & Service So Our Patients Are Healthy & Clients Rave About Us
We Embrace & Drive Change
- If we Don’t Evolve & Continuously Improve, We’re Falling Behind
We Take Ownership
- We Are Each Accountable for Outcomes, Good or Bad, and We Don’t Make Excuses
We Make a Positive & Meaningful Impact
- In Our Patients, Their People & Our World
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Veterinary experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $18 - $22