SUPPORT COORDINATOR II - OLDER ADULTS

Supp. Coord. II - Older Adults

SUPPORT COORDINATOR II – OLDER ADULTS DIVISION

Encompass Community Supports, formerly known as Rappahannock Rapidan Community Services (RRCS) is hiring a Support Coordinator to work in our Community Connections for Older Adults Division.

Encompass Community Supports is a Virginia State community services organization that improves the quality of life in Culpeper, Fauquier, Madison, Orange, and Rappahannock Counties by providing comprehensive mental health, substance use, developmental disability, housing, children, and aging services. As an organization of almost 400 employees and more than 80 programs, we lead with integrity and excellence and embrace collaboration, accountability, and innovation to respond to the ever-changing needs of our community.

Our non-profit organization qualifies for the Public Service Loan Forgiveness (PSLF) program, allowing eligible employees to potentially receive student loan forgiveness.

Our benefits are highly competitive and include:

• Low employee cost Medical, Dental and Vision Insurances
• 13 paid holidays annually
• 17 PTO days accrued annually
• Enrollment in VA State pension and retirement plan
• Tuition Reimbursement
• Paid Life Insurance
• Health Savings Plan
• Flexible Savings Plan
• Employee Assistance Program

At Encompass Community Supports, our full-time employees work 37.5 hours weekly.

Our Support Coordinator will assess clients over the age of 60 years old by identifying needs and providing access to appropriate services including aging related programs from our agency and other agencies including service linkage, case monitoring and client advocacy functions. Work is performed under regular supervision.

SOME OF THE RESPONSIBILTIES:

• Assesses client needs, presents options and services based on a needs assessment; develops a plan of care with client and/or family members when appropriate.
• Develops and implements service delivery, makes referrals and linkages to the proper agencies.
• Uses Electronic health records to input client’s information; maintains and updates files, records of actions taken, and care plans as appropriate.
• Makes home visits to evaluate client environment for safety, security and negative factors, and updates service delivery as needed.
• Provides one on one Medicare, Medicaid, and LTC Insurance counseling (VICAP) and enrolls clients in Medicare D, extra help and assists with other human services applications (SNAP, Medicaid and Medicare Savings Programs).
• Participates in staff meetings, community groups and other conferences as they relate to staff, client and program needs.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• General knowledge of social case work and interviewing and supportive counseling techniques.
• General knowledge of the theories, principles and techniques of individual, family and group therapy; ability to analyze facts and exercise sound judgment in arriving at conclusions.
Ability to establish and maintain effective working relationships with clients, associates and the general public.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Human Services or equivalent;
• At least 1 year working with older adults.
• Valid Virginia driver’s license.
• Employment with Encompass Community Supports is contingent upon the successful completion of our background check process (criminal, DMV, education, drug screening, reference check, DSS, OIG and SAM).

PREFERRED QUALIFICATIONS:

• At least 2 years’ experience in case management

Encompass Community Supports is an Equal Opportunity Employer.

Posting Start : 03/24/2025