What are the responsibilities and job description for the Customer Solutions Specialist position at Encompass Supply Chain Solutions, Inc.?
Job Description
Job Description
See What We’re All About
Encompass, a division of Parts Town Unlimited, is one of the country’s largest suppliers of parts to repair products throughout the home. At our distribution centers located in Georgia, Florida, New York, Texas, and Nevada, we stock parts from 350 world-leading brands like Trane, Midea, LG, Rheem, Carrier, and more.
We are proud of our long history in the aftermarket supply chain and the opportunity to serve our valued customers. From our beginnings in 1953 as a parts supply house for television tubes and antennas, we have grown to be an industry leader supporting all segments of the supply chain in multiple product categories representing world-leading manufacturer brands.
We have a friendly and engaging workplace atmosphere that revolves around teamwork and adaptability. You won’t experience the typical office life here; we work hard and play hard (and sometimes dance too!). To us, each one of our team members is a VIP and we treat them as such.
If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!
Perks
- The Encompass Family – check out Who We Are to become a part of it!
- Remote work Schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- All the traditional benefits like health insurance, life, short- and long-term disability – we care about your wellbeing!
- 401k / 401k match, and paid time away – we’d love you to stay with us forever!
- Discounts on all our merchandise plus a variety of other cool special deals with area businesses.
The Job at a Glance
The Customer Solution Specialist will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part of a group of Customer Solution Specialists that provide top notch customer service, always upholding Parts Town’s high-quality standards and going above and beyond by exceeding customer expectations every day. Stellar communication skills and strong attention to detail are a must!
A Typical Day
To Land This Opportunity
