What are the responsibilities and job description for the Dining Room Supervisor position at Encore Senior Living?
About the Role:
The Dining Room Supervisor plays a crucial role in ensuring a high-quality dining experience for all guests within the public administration sector. This position is responsible for overseeing the daily operations of the dining room, ensuring that all staff are performing their duties efficiently and effectively. The supervisor will work closely with kitchen staff to coordinate meal service and address any guest concerns promptly. Additionally, the role involves training and mentoring dining room staff to uphold service standards and enhance customer satisfaction. Ultimately, the Dining Room Supervisor is key to creating a welcoming and enjoyable atmosphere for all patrons.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in a supervisory role within the food service industry.
Preferred Qualifications:
- Associate's degree in hospitality management or a related field.
- Experience in public administration or institutional dining services.
Responsibilities:
- Supervise and coordinate daily dining room operations, ensuring smooth service and guest satisfaction.
- Train, mentor, and evaluate dining room staff to maintain high service standards.
- Collaborate with kitchen staff to ensure timely and accurate meal service.
- Address guest inquiries and concerns promptly and professionally.
- Monitor dining room cleanliness and organization, ensuring compliance with health and safety regulations.
Skills:
The required skills for this position include strong leadership and communication abilities, which are essential for effectively managing staff and ensuring a cohesive team environment. Organizational skills are vital for overseeing dining room operations and maintaining a clean and orderly space. Customer service skills are crucial for addressing guest needs and enhancing their dining experience. Preferred skills such as knowledge of food safety regulations and experience in training staff will contribute to a safe and efficient dining environment. Overall, these skills will be utilized daily to foster a positive atmosphere and ensure operational excellence.
