What are the responsibilities and job description for the Customer Experience Associate position at Encore Solutions?
We are looking for Columbus’s Culture Driven & Experience Hungry next wave of professionals!
In this role you are truly the “face” of our clients to all potential customers. When a customer thinks about our clients brands and services, they will associate the company primarily with the experience you provide them with!
That is why it is imperative the person in this role embodies our values such as :
- Genuine Integrity - We maintain honesty and transparency in all of our marketing communications and interactions with our customers in our community of the greater Columbus.
- Solution-based Creativity - We generate innovative ideas and approaches to engage audiences and promote products or services effectively.
- Competitive Team Collaboration - At Encore Solutions, we work together cohesively to brainstorm, plan, and execute campaigns that align with your overall business and community objectives.
As a Customer Experience Associate, you represent all of The Encore Solutions’ clients to their potential customer bases - you have the opportunity to leave each person better than you found them.
You will be expected to provide incredible experiences for our clients' new customers with the goal of creating long lasting positive memories associated with their brand. To be a successful Customer Experience Associate, one must excel at working directly with customers to problem solve or answer inquiries, think critically, communicate kindly with customers and teammates, and identify opportunities for improved customer experience so you can create lasting relationships.
Requirements For a Customer Experience Associate at Encore Solutions :
We're all about rewarding hard work at Encore Solutions, Our team enjoys :
What To Do Next!
If you are a new graduate or career changer considering a career in Sales and Marketing apply now!
Our Team looks forward to speaking with you.
Good Luck!
Our talented and diverse team makes work a piece of cake! We are a dynamic team of diverse, motivated individuals, expanding into new markets to meet the ever growing demands of our client portfolio. We believe in an adaptive, solution oriented, progressive approach and to developing ourselves to the highest standards above our competitors. The last 3 years in the US have been an adventure, and this is only the beginning!
