What are the responsibilities and job description for the Desktop Support Specialist position at Encore Talent Solutions?
Encore Talent Solutions has partnered with a health care client in Dayton, OH in staffing two Desktop Support Specialists for a six month project with the possibility for extensions.
Position Overview:
IT Technicians for a computer refresh project. The technicians will assist with the installation and deployment of PCs, laptops, monitors, printers, and other peripherals. A dedicated Service/Staffing Manager from Encore will be available for any questions, concerns, or escalations during the assignment.
Project Scope & Responsibilities:
IT Technicians to perform desktop support tasks related to a comprehensive computer refresh. Key responsibilities include:
- Deployment and installation of PCs, laptops, monitors, printers, and associated peripherals.
- Assist with hardware setup, configuration, and troubleshooting as needed.
- Support the migration of user profiles and data as part of the refresh process.
- Perform basic IT tasks including troubleshooting, testing, and ensuring proper functionality of new equipment.
- Maintain a clean and organized work area, including proper disposal of old equipment and trash at designated collection points.
Physical Demands:
- The position involves physical tasks, such as lifting and moving equipment, bending, and installing computer hardware and peripherals.
- Technicians will also be responsible for disposing of outdated equipment and managing related waste at designated collection points.
Required Skills & Qualifications:
- Certifications: A Certification (current) is highly preferred.
- Experience: Demonstrated experience in PC/laptop deployments, desktop support, and IT hardware installation.
- Technical Knowledge: Solid understanding of Active Directory and Windows 11 (WIN11) required.
Salary : $20 - $24
