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Marketing Clinical Liaison (SNF)

Encore Village of Schaumburg
Schaumburg, IL Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/22/2025

Encore Village of Schaumburg is currently hiring for a Marketing Clinical Liaison (SNF). The Marketing Clinical Liaison is responsible for clinically assessing patients as part of admissions process regarding eligibility decisions by utilizing on-sight visits, medical records, and professional judgement. The Marketing Clinical Liaison also oversees all marketing efforts by the facility, including developing, generating, and maintaining healthy relationships with any external referral sources. Eligible for full time benefits effective 60 days plus 1st of month from date of hire.

Essential Duties and Responsibilities :

  • Responsible for generating new referrals.
  • Responsible for strategic and growth oriented approach to developing, generating, and maintaining hospital relationships with CMs / SWs / Physicians.
  • Developing, generating, and maintaining community relationships with any applicable referral sources.
  • Develop and execute a comprehensive sales and marketing strategy to increase occupancy and revenue of Encore Village SNF.
  • Take lead on patient eligibility for skilled nursing and long-term care by performing in-person assessments, reviewing medical records, medication lists, and co-ordinating with facility admissions department.
  • Completing written assessment and providing proper documentation to the staff at Encore Village.
  • Responds appropriately and completely to incoming refgerrals in a timely manner.
  • Communicates with patients and their families as part of the admissions process. Interacts with a variety of hospital staff from different departments.
  • Coordinates with Encore Village staff to ensure that each patient has a smooth transition through the admission process. Knowledge of health insurance coverage for patients.
  • Ability to obtain insurance authorizations for admission to Skilled Nursing.
  • Responsible to know EMR system and admission notification process.
  • Schedules speaking engagements at community and professional events.
  • Interacts with a variety of hospital staff from different departments.
  • Exhibits professional, positive, and appropriate behavior as a representative of Encore Village.
  • Works with all Encore Village Admissions, Sales, and Marketing teams to bring awareness of the facility's strengths and services
  • Follows all admissions / marketing policies, structure and established procedures, including communication and documentation tools.
  • Assists with assessments for Assisted Living and Independent Living residents for admission to Encore Village if needed.
  • Prepares daily and weekly Marketing Reports by tracking referrals and collecting, analyzing and summarizing data and trends.
  • Daily / Weekly conference calls with VP of Sales and Marketing.

Education and Experience :

  • Minimum of 2 years experience in a clinical / healthcare setting
  • Minimum of 2 years experience in Marketing
  • Must be able to professionally navigate in a variety of settings such as hospitals, skilled nursing facilities, independent and assisted living communities, private homes and other settings as needed
  • Must be able to work flexible hours, if needed to accommodate needs of facility
  • This organization does not discriminate in hiring or employment on the basis of ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration, however its receipt does not imply employment for the applicant.

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