What are the responsibilities and job description for the Credit Analyst position at Encova Insurance?
The salary range for this job posting is $31,283.00 - $50,053.00 annually bonus benefits
This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.
The above represents the salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process.
Encova Insurance has an opening for a Credit Analyst working within collections and receivables at our Charleston, WV office. In this role, you will work full-time in office during onboarding and training with the possibility to move to hybrid schedule once these are complete.
This role will report to the Manager, Accounts Receivable and Collections.
Are you a Referral?
If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
Unique residence requirements are listed in each job posting, please review closely for details.
Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:
Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
JOB OBJECTIVE:
The Credit Analyst job function involves ensuring that customers pay their invoices on time and in full. The core responsibility is the collection of past due premiums and reconciliation of account balances. Fundamental to the collection role is the answering of billing questions to customers and internal business units seeking clarification of the billing statements and process.
ESSENTIAL FUNCTIONS:
- Analyzes current policy data and billing statements of individuals or firms to determine the account balances.
- Prepares varies reports as assigned, to support the Receivables Manager in making billing and collection decisions.
- Contacting customers: Calling or emailing customers to request payment, ask about overdue payments, or send statements.
- Researching accounts: Reviewing historical data, identifying delinquent accounts, and conducting account analysis
- Creating payment plans: Working with clients to negotiate acceptable payment schedules.
- Processing payments: Verifying and processing payments and refunds
- Resolving issues: Addressing billing and credit issues, and providing customer support
- Maintaining records: Keeping customer files up to date, and creating reports on account status
OTHER FUNCTIONS:
- Other duties as assigned by the Receivables Manager to support Company goals.
Education and Experience:
- Bachelor's Degree from an accredited college or university preferred.
- One to two years’ previous collection experience preferred.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong interpersonal skills, including the ability to professionally and effectively interact with internal and external team members and customers.
- Good computer skills, including proficiency in internet, Excel and Word.
- Critical thinking skills, including the ability to identify issues, apply sound logic to work-related matters in order to make effective decisions or recommendations.
- Effective oral communication skills, including the ability to clearly, succinctly articulate ideas and responses and relay information.
- Effective listening skills.
- Effective reading comprehension skills.
- Ability to effectively share knowledge with others.
This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.
Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company’s success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.
Join us to discover a work experience where your diverse ideas will be met with enthusiasm – where you can learn and grow to your fullest potential.
At Encova Insurance, we firmly believe that our associates drive our company’s success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.
Join us to discover a work experience where your diverse ideas will be met with enthusiasm – where you can learn and grow to your fullest potential.
What you can expect from us
Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.
Encova Insurance is an EOE/E-Verify employer.
Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.
Encova Insurance is an EOE/E-Verify employer.
Salary : $31,283 - $50,053
