Vice President, Technical Operations

About Us

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Vice President, Technical Operations based in HDQ offices in Minneapolis, MN provides executive leadership, oversight, and management of the technical operations department of the airline which includes line/hangar maintenance; quality; engineering; maintenance, repair, overhaul facilities (MRO); technical procurement; and supply chain management. 

Responsibilities

• Provide executive oversight to the airline’s maintenance operations, quality, supply chain, technical services, and maintenance long and short-term planning and strategy. 
• The workforce includes approximately 280 salaried and 750 hourly maintenance and stores employees located at 11 maintenance bases across the Midwest and Southeast corridor.
• Serves as a member of the executive leadership team (Flight Ops, Technical Ops, Inflight Operations, Human Resources, Administration) to ensure that the Endeavor employees, safety, and operation are aligned to support our mainline customer Delta to meet the flying requirements allocated.
• Provide leadership in the planning, organizing, and directing departmental activities to achieve assigned goals, performance metrics and budget.
• Establish vision and direction on Tech Ops strategy that supports the airlines annual objectives and long-term goals. Continuously leads the efforts of cultivating a strong culture of safety across the organization.
• Responsible for effective internal communication for all Tech Ops employees. Ensures collaboration among all maintenance and engineering departments and supporting airline goals.
• Oversee technical operations budget to ensure compliance with organizational expenditure requirements.
• Responsible for outsourced heavy maintenance provider performance, cost controls, oversight, and adherence to scheduled workflow in accordance with agreed upon contracts and associated Airworthiness agreements.
• Work in concert with 14 CFR Part 119 Director of Maintenance to ensure effective communications and relationships with FAA regarding technical operations matters.
• Works cooperatively and effectively with others to remove barriers and make decisions thatenhance organizational effectiveness. Ensures the airline has measurable maintenance metrics and reliability improvement initiatives for the fleet.
• Demonstrates flexibility and versatility in a changing work environment

Supervisory Responsibilities

• Managing Director Operations, Managing Director Support Services and Director Quality

Competencies Required

• Ethics and Values - Recognized as highly ethical leader internally and externally. Influential in the airline industry due to ethical reputation and way of doing business. Leads the organization as an active and visible leader – communicating the commitment and support that Endeavor leaders have to employee and business success.
• Knows Our Business - Knows our competition and what drives our market niche. Has expertise, experience, or connections that provide context for making wise and informed business decisions. Engages the organization in constructive problem solving and encourages all employees to think creatively and use their expertise to continually solve problems, challenge assumptions, and prevent stagnation.
• Builds Trust and Decision Making - Communicates organizational changes and decisions in a thorough way – providing insight into rationales for decisions and allowing opportunity for questioning and challenge. Shows commitment to transparency and continual learning.
• Drive for Results by Inspiring Others - Understands that key measurements will drive results and works to identify the most critical in order to communicate priorities, and allocate resources appropriately.  Inspires support for the organization’s mission in the community and the industry. Articulates a vision for where the industry is going in the future, inspiring and mobilizing others to action.
• Know Your Team/Leading People - As a leader, proactively sees opportunities for talented and diverse staff to work with upper leadership in order to promote development and results. Communicates clear and consistent messages to reinforce priorities for employee engagement, inclusion, and development.
• Senior Leader Traits at Endeavor – Thought Leader; Self-Awareness; Organizational Leadership; Complex Decision Maker; Builder of Effective Teams; Future Orientated; and Compelling Presence.

Qualifications

• 10 years aviation technical operations work experience which can be in operations and/or engineering roles.
• Bachelor’s degree in aviation or related field preferred.
• A&P license preferred.
• Exceptional senior level business knowledge required with sold understanding of financial models, budgeting, and strategic planning.
• Effective executive presence and communication skills internally and externally operation personnel and other business departments.
• Excellent written communication skills.
• Proven experience in creating and leading successful teams.
• Practical experience and knowledge addressing aircraft technical issues, working with OEMs and suppliers to understand issues, develop and implement effective solutions.
• Extensive knowledge of aircraft maintenance and regulations.
• Understanding of aircraft structures, engines and systems, and the maintenance thereof.
• Extensive experience in aircraft damage assessment, repairs and return to service processes.
• Demonstrated experience with refining and implementing effective maintenance processes; and selecting and mentoring staff to create a highly successful organization.
• Ability to travel to maintenance base locations at least 2-3 per month.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80 air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Minimum Position Pay Range

Maximum Position Pay Range