What are the responsibilities and job description for the Disaster Case Manager (Intrepid) position at Endeavors?
Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.
We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.
OUR VISION
We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.
We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.
**** Travel within Orange county will be required for this position ****
JOB PURPOSE:
The DCM Case Manager will provide disaster case management services to individuals and families impacted by disasters. The Case Manager is responsible for completing Needs Assessments, developing Service Plans and making appropriate community referrals for additional services. The Case Manager maintains appropriate contact with the client and ensure quality services are provided and that their Service Plan is completed timely.
*Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.
ESSENTIAL JOB RESPONSIBILITIES:
- Conduct client outreach and complete eligibility and intake process for each client. Conduct home and community visits with the client to provide on-going support and assistance in applying for and obtaining community resources to meet disaster caused unmet needs.
- Develop Individual Recovery Plans recovery plan that includes client input. Conduct follow up visits to monitor and assess the effectiveness of services provided.
- Document comprehensive client background information, case history, updates and progress towards Individual Recovery Plan in both physical and digital files via online software. Prepare reports as requested by Case Management Supervisor or Program Manager.
- Assist clients in identifying and obtaining available benefits as well as social and community resources. Serve as liaison between family services, medical/psychological health professionals and other contacts to help individuals and families in post-disaster events.
- Meet regularly with Case Management Supervisor to staff case load. Provide on-going program evaluation and recommendations to the Case Management Supervisor and Program Manager for continuous growth and quality.
- Provide reports and status for all cases in their portfolio as needed by program demands.
- Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor's degree in behavioral sciences, human services, or social services fields. 2 years' prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English / Spanish) communication skills are also preferred.
-OR-
High School diploma or GED is required with 3 years' experience in lieu of Bachelor's degree. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English / Spanish) communication skills are also preferred.
LICENSES: Driver's License with clear record required.
OTHER: Must pass criminal and related background checks. Must be available and willing to drive to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. Bilingual (English/Spanish) strongly preferred
EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.
This position is currently accepting applications.
Family Endeavors, Inc. and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Family Endeavors and Endeavors Unlimited also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Family Endeavors and Endeavors Unlimited is an 'Equal Opportunity/Affirmative Action Employer.
