What are the responsibilities and job description for the Front Desk Receptionist position at Endocrinology Associates of Memphis?
Busy, established specialty clinic practice is looking for a Front Desk Clerk/Medical Receptionist with the REQUIRED following experience:
- 2-5 years front desk experience, which includes, checking patients in and out, verifying insurance, posting payment, and answering the phones.
- 1-2 years with EMR system
- 1-2 years handling patient referrals
Duties Include
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Protects patient confidentiality, making sure protected health information is secured by not leaving in plain sight and logging off the computer before leaving it unattended.
- Medical Assistant Experience is a plus
Please note that we will not accept telephone calls regarding the position. Calls will disqualify you from the position.
Job Type: Full-time
Pay: $12.50 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
COVID-19 considerations:
We are keeping all areas clean, masks are required for patient's and employees.
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 3 years (Required)
- Medical Receptionists & Patient Registrars: 2 years (Required)
Work Location: In person
Salary : $13 - $15