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Front Desk Receptionist

Endocrinology Associates of Memphis
Memphis, TN Full Time
POSTED ON 8/2/2023 CLOSED ON 1/30/2024

What are the responsibilities and job description for the Front Desk Receptionist position at Endocrinology Associates of Memphis?

Busy, established specialty clinic practice is looking for a Front Desk Clerk/Medical Receptionist with the REQUIRED following experience:

  • 2-5 years front desk experience, which includes, checking patients in and out, verifying insurance, posting payment, and answering the phones.
  • 1-2 years with EMR system
  • 1-2 years handling patient referrals

Duties Include

  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Protects patient confidentiality, making sure protected health information is secured by not leaving in plain sight and logging off the computer before leaving it unattended.
  • Medical Assistant Experience is a plus

Please note that we will not accept telephone calls regarding the position. Calls will disqualify you from the position.

Job Type: Full-time

Pay: $12.50 - $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

COVID-19 considerations:
We are keeping all areas clean, masks are required for patient's and employees.

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 3 years (Required)
  • Medical Receptionists & Patient Registrars: 2 years (Required)

Work Location: In person

Salary : $13 - $15

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