Demo

Front Desk Receptionist

EndureLash + Brow Pro Studios
Wilmington, NC Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

Job Overview
We are seeking a dedicated and customer-oriented Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, time management, and the ability to handle various administrative tasks efficiently.

Duties

  • Greet guests upon arrival and provide a warm welcome.
  • Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.
  • Handle appointments and inquiries via phone, email, and in-person with professionalism.
  • Maintain an organized front desk area, including stocking supplies as needed.
  • Assist guests with any requests or issues during their stay, demonstrating excellent problem-solving skills.
  • Process payments using POS systems and ensure all transactions are recorded accurately.
  • Collaborate with other departments to ensure guest satisfaction and smooth operations.

Requirements

  • Previous experience in a customer service role; experience in retail sales or wireless sales and knowledge about the beauty industry is a plus.
  • Strong time management skills to handle multiple tasks effectively.
  • Familiarity with POS systems and administrative duties.
  • Leadership qualities to supervise staff and assist in training development.
  • Excellent communication skills, both verbal and written.
  • Ability to work flexible hours, including weekends and holidays as needed.
  • Saturday availability is a must.
  • A positive attitude with a commitment to providing outstanding guest experiences.

Join our team as a Front Desk Receptionist where your contributions will be valued, and you will have the opportunity to grow within a dynamic environment!

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift
  • Rotating weekends
  • Weekends as needed

Work Location: In person

Salary : $14

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