What are the responsibilities and job description for the Associate Account Manager position at Enercon Technologies?
Summary:
As an Associate Account Manager for the organization, you will be responsible for several small to medium accounts within Enercon. You will be the primary point of contact for the accounts on all fronts to maintain best in class customer service (order entry/updates, quality concerns, shipment status, etc.). Associate Account Managers partner with Program Managers to support new product development and design transfer opportunities.
Functions & Responsibilities
In the role of Associate Account Manager:
- You will gather information on assigned customers to facilitate account growth and new business opportunities.
- You will develop quotes for new and ongoing client products.
- You will provide ongoing support to retain customer programs.
- You will ensure prompt and accurate responses to clients’ queries.
- You will build strong client relationships, through regular communication.
- You will report to internal management on the status of accounts.
- You will suggest company products/services that maximize client satisfaction.
- You will coordinate with internal Program Managers to support new product development and design transfer opportunities.
- You will maintain management of current open order and customer product delivery requirements.
- You will support Program Managers with large account activities.
Job Requirements
The skills you need to succeed:
- You must have the ability to motivate and inspire your teams.
- You must have excellent independent work ethic and organizational skills.
- You must have excellent verbal and written communications skills.
- You must be able to convey business and technical concepts to a diverse customer base and to internal teams in a clear and concise manner.
- You must have knowledge of business and management principles involved in resource allocation, leadership techniques, production methods and coordination of teams with many disciplines ranging from management to staff to technicians.
- You must have excellent multi-tasking skills.
- You must have demonstrated success in maintaining and growing customer accounts.
Educational Requirements
Education and experience of a successful candidate:
- 2-4 year technical or business degree.
- 1-2 years experience in Account Management.
Benefits
- Enercon Technologies offers a competitive Benefits Package
