What are the responsibilities and job description for the Accounts Receivable Collections position at Energy Rental Solutions Cat?
Job Summary:
The Accounts Receivable Collections will oversee the collection efforts and delinquency controls, ensuring money owed is billed and received correctly and promptly.
Duties/Responsibilities:
- Researches, develops, and facilitates collection procedures according to company polices.
- Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts.
- Negotiates with customers to amend repayment terms, as appropriate.
- Recommends legal action for specific accounts and follows through as necessary.
- Communicates the status of delinquent accounts to the Finance Manager or other appropriate personnel.
- Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.
- Reviews accounts and recommend charge-off as appropriate.
- Ensures the security and privacy of customer information and files.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software, and customer relations software.
- Excellent leadership and persuasive skills.
- Ability to work with a team and independently.
- Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
Education and Experience:
- Associates degree in Finance or equivalent work experience in collections and credit work.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.