What are the responsibilities and job description for the Outreach Specialist position at Energy Sciences?
Join our team of zealous energy-efficiency superheroes.
From energy consulting to decarbonization strategies, Energy Sciences helps commercial, industrial, and municipal clients identify and eliminate waste to increase their energy efficiency. We improve facility systems, create unique and measurable plans, and conserve energy while saving millions of dollars in the process. Taking a strategic and comprehensive approach, we activate the best practices and people to produce truly impactful results that improve the longevity of our planet.
This position requires up to 50% local travel in the Chicago Metro area. A local candidate is preferred.
Your Background
- Associate or bachelor’s degree in engineering, energy management, technology, business administration, or related field.
- Successful lead generation, networking, and relationship-building ability.
- Knowledge of project financial metrics, industrial vendor, and customer motivations/care-abouts.
- General knowledge and understanding of energy-efficiency technologies and opportunities for industrial facilities, i.e., what systems use energy, how they use energy and methods for reducing energy use.
- Experience with utility-funded energy efficiency or demand-side management programs.
- Technical or consultative sales experience preferred. Adept at effectively explaining and encouraging interest in utility program offerings.
- Good knowledge of HVAC, lighting, compressed air, refrigeration, HVAC control, lighting, and lighting control systems.
- Experience giving presentations to utility mid-level managers and leadership.
- Managing utility programs’ outreach scope, schedule, and budget.
- Experience working with CRMs/Salesforce.
Preferred Additional Experience
- 3 years of related experience working with industrial clients or in an industrial setting
- Certified Energy Manager (CEM)
Day-to-Day
The Outreach Professional Is Accountable for Engaging and Maintaining Relationships with Industrial Service Providers and Industrial Customers to Influence the Completion of Energy Efficiency Projects. The Outreach Professional Is Accountable for Achieving Established Goals Through a Combination of Excellent Customer Service and Project Management. The Day-to-day Tasks Are Listed Below
- Maintaining excellent relationships with all vendors to ensure high customer satisfaction and identify potential future needs.
- Use effective communication skills with people in various roles, including industrial service providers, staff and managers in industrial settings, and corporate stakeholders, to identify energy efficiency projects and encourage their implementation.
- Guide, support, and educate service providers and industrial customers to encourage their participation in utility programs.
- Represent the energy efficiency program requirements thoroughly and accurately.
- Assist energy efficiency service providers with utility incentive applications and review service provider work proposals.
- Generate leads from cold calls, networking, building, and leveraging relationships within the energy efficiency program vendor network.
- Meet with customers and conduct site visits to identify opportunities for energy solutions and better understand the customer’s equipment operation.
- Provide regular reporting of lead generation, project status, or other data as directed by Program Management.
- Overall management of energy projects through the incentive administration process from beginning to end.
- Work independently to meet goals and targets.
- Perform event planning, coordination, and presentations of programs.
- Maintain organized project files containing project documentation, correspondence, appropriate reference materials, etc.
- Prepare weekly, monthly, and quarterly activity reports and track progress toward program goals.
About You
- General familiarity with, and passion for, energy and efficiency.
- Strong interpersonal skills with the ability to interact comfortably with external customers. Focus on customer engagement with the ability to build trusting long-term working relationships.
- Proven customer service and communication skills, both written and verbal. The ability to listen, motivate, and empathize is critical.
- Demonstrated awareness of sensitive communications and client/end-user dynamics and a capability for diplomatically working through issues.
- Self-directed and able to work independently and collaboratively with others to drive execution, solve problems creatively, and foster innovation among teams. Able to work effectively both independently and in a team environment.
- Critical thinking skills with exceptional problem-solving skills
- Exceptional organizational skills. Ability to adeptly juggle multiple projects, customers, deadlines, and demands.
- Proficient with MS Office and Salesforce, understanding and using SharePoint features and reporting abilities.
- Proactive, resourceful, and highly motivated with the ability to achieve results.
- Knowledge of industrial facilities/systems, how energy efficiency applies to these systems, and Demand Side Management are plusses.
Benefits
We offer an excellent full-time benefits package including DAY 1 benefits (medical, dental, vision, life, STD, LTD), a retirement plan with match, profit sharing, 13 paid holidays, and 120 hours of paid time off starting in year 1.
More About Energy Sciences
Energy Sciences is on a mission to create a more sustainable and socially responsible energy future. We value working as a team, questioning the status quo to find new and better ways, doing our work with integrity, and taking responsibility and initiative to get things done. We provide professional consulting, training, and energy management services to commercial, industrial, and municipal sectors, delivering customized solutions and sustainable strategies.
Additional Information
Energy Sciences is an equal opportunity employer, and all qualified applicants will receive employment consideration without regard to race, color, citizenship, religion, national origin, gender, gender expression, gender identity, sexual orientation, age, religion, physical or mental disability, marital status, veteran status, height, weight, genetic information, or status in any group protected by federal, state, or local law.
The pay range for this role is $65,458-$107,000 per year.
Salary : $65,458 - $107,000