What are the responsibilities and job description for the Sr Coordinator - Facilities position at Energy Transfer Family of Partnerships?
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Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America’s energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children’s Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning 11,000 strong organization as we fuel the world and each other!
Summary:
Provides exceptional customer service as part of the Facilities Department in a Corporate Office environment.
Essential Duties and Responsibilities:
- Provides assistance to employees on various office/facilities matters. May include meeting with employees, gathering and analysis of requests and recommending solutions.
- Documents issues and resolutions within the enterprise ticket tracking system, including building maintenance issues, equipment requests, etc.
- Handles initial configuration and deploys new and used multi-function devices.
- Assists with maintaining multi-function devices. This includes responding to device issues, replacing parts such as toners, drums, transfer rolls, etc., and ordering supplies for the devices.
- Maintains current documentation for multi-function devices such as issues and repairs, parts, required maintenance, etc.
- Handles coding and processing of invoices.
- Assists with other duties including ordering office supplies, assisting with print services and mailroom receiving and delivery.
- Performs backup responsibilities for the reception area and the mailroom.
- Maintains the Metro Q-Card and Woodlands Bus programs. Provides cards & passes to employees as requested, explains the process and oversees program balances. Also provides assistance regarding the Van Pool program.
- Provides input for standards, best practices and processes for assigned duties.
Requirements: Education and/or experience, knowledge, skills & abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements for this position are listed below:
- High school diploma or equivalent
- 2 years of relevant experience
- In-depth knowledge of multi-function devices with the ability to resolve complex issues related to the devices.
- Familiar with Microsoft Excel, Word, and PowerPoint.
- Strong customer service skills and professionalism for interacting with all levels of individuals required, as well as the ability to function within and contribute to a strong team environment. Handles issues via calls as well as in person.
