What are the responsibilities and job description for the Salesforce Admin position at Enexus Global?
Job Details
Salesforce Administrator
Location: San Francisco, CA/ Seattle WA, Hybrid
Duration: 10-11 Months with possible extension
Overview:
The Client Philanthropy team is looking for a Client Administrator who can support the grantmaking efforts of the Client Foundation and its corporate grantmaking efforts. This role is part technical project manager and part administrator. The Client Administrator will be responsible for day-to-day support and administration of our client implementation (primarily Client Sales Cloud and Nonprofit Cloud for Grantmaking).
Responsibilities:
- Act as frontline service owner for Client platform
- Ensure optimal performance of the Client platform, including Nonprofit Cloud for Grantmaking
- Manage transition of Client platform from IT managed to business unit managed
- Build rhythm of the business and documentation around administration and successful management of Client platform
- Partner closely with Client Philanthropy team to prioritize work items and business changes to the Client Platform
- Manage Client roles, profiles, sharing rules, public groups, workflow rules, process builders, and flows
- Manage releases and prepare for upgrades
- Address ad-hoc inbound Client questions from business users
- Build integrations using out of the box tools to connect Client to tools like Slack
- Ensure and validate data is updated or inserted to the correct records with tools like Data Loader
- Manage projects related to Client and Client development with consultants and internal stakeholders
- Manage Client integrations such as DocuSign
Requirements:
- Experience administering a client organization, with a focus on internal systems / business applications
- Experience with Salesforce core, Apex, Visual Force, LWC, and Experience Cloud
- Strong understanding of Client platform customization and automation
- Proficiency in managing access and permissions for both internal and external users
- Interest in developing proficiencies with emergent technology and applying them to the Client platform
- Proven ability to translate complex and nuanced technical details into content for a wide range of audiences
- Ability to manage multiple projects simultaneously while managing stakeholder expectations within a matrixed organization
- Experience working with OmniScript is desired
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
