What are the responsibilities and job description for the Scheduling Manager position at Engaging Minds, Inc.?
Overview :
The Scheduling Manager is a part-time position that plays a critical role in ensuring a seamless scheduling experience for clients and staff. The Scheduling Manager will create schedules, manage changes, troubleshoot, and provide support to clients and staff as needed.
Responsibilities :
- Manage all aspects of scheduling students and instructors through Salesforce to ensure smooth operational efficiency.
- Oversee and facilitate the onboarding and offboarding process for families and instructors, ensuring seamless transitions and data accuracy.
- Collaborate closely with the Business Manager to support billing, payroll, and other administrative processes with a high degree of accuracy.
- Maintain and update databases, ensuring information integrity and accessibility for all relevant stakeholders.
- Troubleshoot technology-related issues related to scheduling software, Google Suite, and Zoom to maintain a high-functioning virtual work environment.
- Maintain compliance with company policies, data security, and privacy regulations regarding sensitive client and business information.
Required Qualifications and Skills :
Position Details :
About Engaging Minds
Engaging Minds is a premier educational organization dedicated to empowering students with the skills they need to become confident, independent learners. Unlike traditional tutoring services, we focus on teaching students how to learn, equipping them with critical academic and executive function skills that will serve them throughout their educational journey and beyond.
Engaging Minds is an Equal Opportunity Employer and strongly encourages applications from diverse backgrounds. We celebrate differences and are committed to fostering an inclusive workplace that reflects the students and communities we serve.